Mervin Eruchie
Lagos, Nigeria | -|-|http://www.linkedin.com/in/Mervin-Eruchie
EXPERIENCE
GLOBACOM NIGERIA [Telecoms Provider]
Sept 2015 - Present
Cloud Engineer for SaaS business working across different time zones
Deploy infrastructure on AWS, Azure, VMware, for 10+ projects remotely across different time
zones, for Dev & QA teams using Jenkins and Terraform modules, increasing work efficiency
by 32%, and slash release time by 34%.
Spearhead cross-functional teams - DevOps (SDLC) using Agile to build CI/CD pipeline from
scratch, improvising the existing setup, containerizing the services and automated
infrastructure provisioning on vSphere, VMware cloud, & AWS using Terraform modules.
Collaborate with software engineers to deliver containerized deployments using infrastructure
as a code- Terraform, via pipeline using DevOps principles to rapidly build, test and release
code while minimizing errors & reduced deadline by 3 months.
Used PowerShell for delivering continuous builds & autonomous installations for .Net based
applications across servers and desktops.
Participate in technical research, review and test innovative new applications using emerging
technologies enabling continuing innovation within infrastructure domain & defining 50+
technology roadmaps, conveying customer developmental needs & retention by 21% YTD.
Implement systems and application observability by monitoring alerts, performing routine
server audit, using Nagios in identifying and resolving infrastructure problems before they
affect critical processes across all environments, and improving work flow by 57%+.
GLOBACOM NIGERIA
July 2012 – September 2015
AWS DevOps Engineer
Provisioned landing zone on AWS via Terraform scripts, reducing migration speed &
resources by 85%, Improving system reliability & performance of applications.
Slashed $10k in costs by changing EC2 instance types based on resource need, S3 storage
classes, and S3 lifecycle policies.
Merged Dynamo DB with AWS Lambda and AWS services to create distributed applications
and event-driven architectures.
Worked with network and security engineers to ensure reduced risk of breaches by 99.99%,
successfully implementing security best practices in AWS, including multi-factor
authentication, access key rotation, strong password policy, ACLs and high reliability such as
firewalls according to GLOBACOM’s SLA.
Wrote 4 Ansible Playbooks from scratch using YAML to automate configuration management,
Ansible scripts to automatically update system components, saving 35% of admin time.
Maintained web servers in Linux environment and Installed Linux based OS, Ubuntu, servers
used for in-house application deployments, & software development.
GLOBACOM NIGERIA [TELECOMS PROVIDER]
Systems Administrator/ IT Support Engineer [Windows/Linux] Nov, 2010 - Jul 2012
Migration of On-premises Active Directory to Azure AD including user accounts, group policy
objects, and permissions for 3000+ users, building backups using PowerShell script.
Provided onsite and remote technical support for MS windows 10 & office 365 applications
running on WINDOWS and to 3K+ users, via terminal server & VPN in a fast-paced ITIL
environment, upgraded 50+ systems from XP to windows 7 using SCCM.
Improved and identified issues and bugs including outage and account conflicts using Jira and
G-suite apps. Ability to multitask applications during phone call.
Designed in-house automated forms, for data collection that increased business efficiency by
40% & reduced ad-hoc requests using InfoPath, SharePoint, and C #saving N30M cost off
shelf solutions.
Implement backup & disaster recovery processes with Backup exec, & McAfee endpoint
security improving user experience by 45%, as well as Anti-virus for exchange.
Acted as software support contact troubleshooting customer API, hardware issues and
collaborated with Network Architects to design, implement new network solutions, firewall
Configurations, routing & switching, maximizing network efficiency and security, reducing
customer complaints by 42% YoY.
LEADERSHIP EXPERIENCE & PROJECT
Volunteer ICT Teacher 2016 - 2020
Organized teaching for high school students in ICT with high acceptance in University IT courses |
proactively used internet and videogames to help students learn faster.
Globacom Nigeria - Best I.S Staff 2020 & 3 times Award Nominee 2014, 2019 for individual
contribution for technical solutions and seamless operational processes for customers, solving
100+ customers’ inquiries weekly through CRM. Shaping their journey to adopt cloud and
supporting their ‘cloud journey’.
Set up a secured infrastructure required to host a public facing service. The solution was
meant to give our subscribers access to a web API interface where they can register to be
enrolled to play a game in which 5 lucky winners can win items.
So the design was based on a 3tier architecture hosting the public sub/private and the DB
across different AZs for HA. Also a threshold was set just to scale resources depending on
the traffic encountered. We implemented IDS/IPS to patch loop holes which may lead to
vulnerability of the system. Orchestrated Docker container cluster using
Kubernetes/Docker Swarm.
Designed and implemented AWS cloud- cost-effective solution with 300+ customers.
Hosted code on GITLAB and implement CI/CD process using Ansible and Jenkins.
Migrated SCOM environments from bare metal to virtual machines on VMware vSphere.
Led the migration of all user accounts, for Office365 /Exchange online requests, deploying
5K users from MS Exchange 2007 to 2013 server with WSUS, saving over N5M project
costs.
Initiated and designed training site used by 500+ staff helped reduce project cost by 43%,
cut trouble tickets by 21%, increased intern’s performance.
Created detailed design documentation, developed database tracking reports, lead
technical decisions,
TRAKAM Ltd Nigeria - Software Tracking company [Start-up] [COO] - Identified growth
opportunities, monitored team and responsible for KPIs for scale, competence, market
penetration and technical capability.
EDUCATION
BAYERO UNIVERSITY, KANO NIGERIA – B.Sc Electrical Electronics Engineering
Relevant course work: Computer System & Network Engineering, Computer Application &
programming.
Organizations: Nigeria Society of Engineers [NSE], COREN.
SKILLS & CERTIFICATIONS
CERTIFICATIONS: MCP, MCTS, LINUX FUNDAMENTALS, CCNA, ITIL Foundation, AWS
Certified Solutions Architect, CompTIA+ Network+ [N10-007], OCI, Azure DevOps
Fundamentals, Scrum Foundation.
Skills: SQL, HTML-CSS, Bash, Shell, Java, Docker, Jenkins, Ansible, Terraform,
Kubernetes, GIT, GCP, Cloud formation, C#, networking, Puppet, IIS, Apache.
AWS Cloud services like EC2, VPC, IAM, ELB, ECS, Cloud Front, Elastic Beanstalk, Lambda,
and Elastic Cache, Route53, Cloud Watch, Cloud Formation, Elastic search, ELK, RedShift,
Lambda.
