Mervilyn Constantino

Throughout my career, I have cultivated a passion for working

in diverse environments to provide exceptional service, whether

directly to customers or in support of my team behind the scenes.

I have extensive experience in the BPO industry as a Customer

Service Representative, contributing to both startups and established

corporations. My experience spans various roles and lines of

business like, Insurance Verifier for a pain management company,

Customer Service Representative for an online grocery shopping

platform, as well as in mortgage, credit card, and airline sectors,

Public Relations & Marketing for a city library, Telemarketer for

Forex trading in the EU and South Africa, Project Manager for

pharmacology seminars in the EU, and many more. Additionally,

I have been promoted to roles such as Team Leader and Quality

Analyst, demonstrating my comfort and capability in leadership

positions.