Mert Taha Daimaguler

 CURRICULUM VITAE Mert Daimaguler | Business Administration Location: Esenyurt, Istanbul, Turkey Telephone:- Email:-I Need Work Permit + Flight and Accommodation Sponsorship A. PERSONAL DETAILS FULL NAME: Mert Taha Daimaguler DATE OF BIRTH:- NATIONALITY: Turkish PROFESSION: Business Administration Management B. CURRENT AMBITION To get a job opportunity in order to increase my current skills in business administration management. To be part of an organization where my character, hardwork, and commitment will be a benefit and I will utilize my skills in making quality impact towards organizational goals and objectives. C. ACADEMIC BACKGROUND 11th January 2016 – 17th July 2020 Bachelor of Commerce, Business Administration Management in Daystar University, Kenya. Key Courses Undertaken were; i. International Business Management ii. Financial Management iii. Human Resource Management iv. Business Logistics v. Marketing 1st September 2014 – 24th December 2015 Diploma in Tourism and Travel Management, University of Beykent in Turkey. i. Tourism geography ii. Food and beverage services iii. Ticketing iv. Hospitality 13th January 2010 – 1st June 2014 Ocean Secondary School in Turkey. D. WORK EXPERIENCE 16th Oct 2020 – Currently Attending Customer Service Representative in MTCGAME online marketing (e-commerce) company. Tasks performed as follows:_________________________________________________________ Handling with complaints raised by clients. Providing assistance to the clients regarding company products. Informing clients about features of specific products of the company. Making stock control. Following order status of the customers, and informing the clients regarding their orders. 18th May 2020 – 3rd July 2020 Practicum as an Intern Student in Royal Garment Industries. Tasks performed for graduation/practicum report: Confirming delivery / order note after receiving the consignment in stores department. Creating delivery shipment list and packing list for export in merchandising department. Creating invoice and consignment visa through packing list for export in clearence and forwarding department. Ensuring organizational members are obeying to rules and ensuring organization is maintained according to Government requirements in compliance department. Preparing and sending bill of material (B.O.M) according to trim card in cutting department. E. SKILLS , COMPETENCIES, AND CHARACTERISTICS Experience in Microsoft Word, Excel, Powerpoint, Outlook Task oriented / Passion to perform duties and being responsible Sound customer service skills Good communication skills Proficient in written and verbal communication in english and Turkish F. CERTIFICATES OR LICENCES Class B Driver Licence - to- Armed Security Officer / Guard G. HOBBIES Travelling Scuba Diving Swimming Cooking H. REFEREES Victoria Nyaga HR Manager - Royal Garment Industries - Kenya-+254 - Serpil Biber Security Supervisor – Ilkadro Security School – Turkey-- Gladys Nzive Kenya Pipeline Company – Kenya--