MERRY JOY QUIJANO
Minglanilla, Cebu, Philippines
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PROFESSIONAL SUMMARY
Organized and dependable professional with a strong background in administrative support,
project management, and virtual assistance. Proven ability to manage multiple priorities with
a positive attitude and attention to detail. Skilled in stakeholder communication, generating
reports, and utilizing tools like Microsoft Office, Trello, and Acrobat. Open to new challenges
and opportunities for career growth.
WORK EXPERIENCE
Virtual Assistant
Freelance | July 2024 – Present
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Scheduled appointments for various services, including laboratory tests, pet
grooming, and travel-related bookings.
Managed document editing, form completion, and research tasks efficiently.
Handled end-of-day reports, package tracking, and ad hoc administrative tasks.
Proficient in tools like Zoom, Hubstaff, Trello, Twitter, and Discord.
Project Management Officer
Accenture | May 2019 – June 2020
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Generated reports based on predefined scripts and customized outputs to meet
specific project requirements.
Collaborated with teams to ensure the timely delivery of accurate data insights.
Receptionist
Convergys/Concentrix | September 2017 – May 2019
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Delivered exceptional customer service as the first point of contact for clients.
Handled administrative tasks, including managing schedules and records.
Proficiently used MS Office Suite for day-to-day operations.
Facilitated communication between project teams, clients, and stakeholders,
ensuring alignment and transparency.
Prepared and delivered status updates, reports, and presentations.
Supported front-desk administrative functions in a high-volume office setting.
EDUCATION
Bachelor of Science in Hotel and Restaurant Management
University of Cebu - Main | June 2011 – March 2016
High School Diploma
Cebu City Don Carlos A. Gothong Memorial National High School | June 2007 – April 2011
SKILLS
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Technical Proficiency: Microsoft Office Suite, Trello, Hubstaff, Acrobat, Zoom,
Twitter, Discord
Administrative Expertise: Email management, data entry, scheduling, and social
media management
Communication & Reporting: Stakeholder communication, report generation,
status updates
Soft Skills: Organized, dependable, adaptable, team-oriented
ADDITIONAL INFORMATION
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Willing to take on added responsibilities to achieve team and organizational goals.
Night-shift availability.
Eager to learn and implement CRM tools to improve processes.
