I have 14 years of experience as a Customer Service Representative, building strong communication, problem-solving, and customer service skills. Over the past three years, I have specialized in vacation rentals, working remotely to assist guests and property owners with inquiries, reservations, and issue resolution. My expertise includes managing bookings, coordinating with various teams, and delivering tailored solutions to ensure a seamless experience. Through this role, I have developed adaptability, time management, and the ability to provide high-quality service in a dynamic industry. My commitment to customer satisfaction and efficiency continues to drive me in creating positive guest experiences.