Merjim Basilia
Customer Service Executive
About Me
I am a creative, an excellent
customer service specialist
and a savvy social media
manager.
Academic History
University of the Philippines - Los Banos
Bachelors Degree in Biology-
I am always hungry for
knowledge, eager to meet
challenges, and can quickly
assimilate new skills and
concepts.
Skills
Remote Online Training
Paranaque National High School
(Special Science)
Secondary Education-
San Antonio Elementary School
Primary Education-
Customer Service Specialist
Professional Career
Social Media Management
Customer Service Representative
Chat and Email Support
Contacts
(--
JP Morgan & Chase N.A.
2019- Present
Remote Online Trainer | Helpdesk Support
Thomson Reuters Manila
2014 -2018
Dr. A Santos Avenue
Customer Service Officer
Sucat, Paranaque City
Citibank
Merjbasilia
-
Merj.Basilia
Resolution Support Specialist
Page: Moms, Babies and
Convergys
Beyond
-
Interests
Dogs/ Books/ Travel/ Internet/ Arts
Skills
Communication
Copywriting
Graphic & Document Design
Organizational Skills
Customer Service Skills
Online Training Skills
Data Analysis
Apps & Tools
Microsoft and Google
Email & Chat Software Tools
Business Apps & Digital Storage
Communication
(Skype, Slack, etc.)
Character References
Mark Tayson
JP Morgan Chase, Team Leader
Contact No: -
Janelle Swing
FHMoms, SMM Trainer
Email-Jamie Brandiz
International Specialty Store, Manager
Contact No: -