MERIAM RACHIDI ALAOUI
RETAIL & MANAGEMENT PROFESSIONAL
ABOUT ME
CONTACT ME-Marrakech, Morocco
LinkedIn Profile
-
EDUCATION
National Institute of Fine Arts
of Tetouan
Tetouan, Morocco [-]
Bachelors of Fine Arts in
Illustration/Comics
LANGUAGES
English: Native
Arabic: Native
Moroccan Darija
Modern Standard
French: Fluent
Spanish: Limited Working
Proficiency
Japanese: Limited Working
Proficiency
Korean: Elementary Working
Proficiency
CERTIFICATIONS
International TEFL Academy
Certification
Chicago, Illinois, USA [2018]
Teaching English as a
Foreign Language
Business English
SKILLS
Exceptional customer
service
Sales expertise
I am a results-oriented retail leader with a decade of
progressive experience in F&B, sales, team
management, and customer service. I am seeking a
remote position where I can apply my operational
expertise, leadership, and customer-focused
mindset in a mission-driven, collaborative
environment.
MANAGERIAL EXPERIENCE
Adorn Me Africa | Sales Associate and Store Manager
Boston, MA, USA (9/2021-12/2023)
Maintained up-to-date online and in-store inventory
to ensure product accuracy and availability.
Uploaded new products and created in-store signage
to improve visibility and support sales.
Photographed products for use on the online store
and social media.
Implemented email capture strategies to grow the
newsletter audience and promote company offerings.
Designed in-store signage to highlight promotions
and direct customer attention to featured products.
Le Creuset of America Outlet Store | Assistant Store
Manager Boston, MA, USA (2/2020-5/2021)
Oversaw day-to-day store operations during the
manager’s medical leave, maintaining smooth
workflow across departments.
Informed customers about current promotions and
deals to support satisfaction and encourage repeat
business.
Coordinated online and in-store events, including
cooking demonstrations, to increase foot traffic and
sales.
Led staff training sessions focused on product
knowledge and sales techniques to support team
performance.
DAVIDSTea | Keyholder and Shift Leader
Boston, MA, USA (10/2018-1/2020)
Prepared tea orders and provided basic product
information to help customers use and enjoy their
purchases.
Completed daily opening and closing reports for
corporate and enrolled customers in the membership
program to support engagement and repeat visits.
Trained team members on store procedures and
company standards, offering guidance during
onboarding and day-to-day tasks.
Oversaw inventory and backroom operations to keep
stock organized and ensure product availability.
RETAIL AND F&B EXPERIENCE
Moleskine | Sales Associate
Boston, MA, USA (9/2024-3/2025)
Developed tailored sales pitches aligned with
customer needs, helping them discover new goals for
personal or professional improvement.
Handcrafted and personalized bulk orders for clients,
showcasing attention to detail and a commitment to
quality.
Built customer loyalty through strong product
knowledge and clear communication of store policies.
Engaged with local residents and businesses ahead of
store launch to support community integration and
future expansion plans.
Life Alive Organic Cafe | Front of House
Boston, MA, USA (8/2022 -1/2025)
Greeted customers and took orders accurately and
efficiently.
Handled daily tip tracking and distributed earnings
fairly among staff.
Provided on-the-job training and guidance to new
team members.
Addressed customer concerns and resolved minor
conflicts during service.
Assisted customers with special needs and dietary
restrictions, helping them navigate menu options and
communicate food allergies clearly.
UNIQLO | Sales Associate
Boston, MA, USA (5/2015-10/2018)
Helped customers select products by offering
personalized recommendations based on their
preferences and needs.
Kept the store organized by restocking shelves and
maintaining clean, well-arranged displays.
Informed customers about product features, benefits,
and care instructions to support confident
purchasing decisions.
Responded to customer inquiries, resolved issues,
and processed transactions using point-of-sale
systems.
Participated in staff training and worked closely with
team members to support sales and uphold a
customer-focused environment.
Product knowledge
Team collaboration
Adaptability
Problem-solving
Communication skills
Adobe Photoshop
Canva
Various point of sales
operating systems
VOLUNTEERING
Somerville Public Library ESL
Program (2018) - Instructor:
Taught adults and
teenagers across three
library branches.
National Institute of Fine Arts
of Tetouan & Ministry of
Culture -) Tetouan Annual Comic
Festival Festival Staff Member:
Set-up, clean-up, and
workshop coordination
Translator and city guide at
the 2005 Mediterranean
Film Festival
ACHIEVEMENTS
Adorn Me Africa:
Represented the brand at the
inaugural and subsequent
AfroVybe Events in Boston. We
collaborated with African
vendors, musicians, and
caterers to create culturally
immersive experiences.
Le Creuset of America:
Drove exceptional sales
performance at our location,
allowing us to rank among
the top 5 stores in New
England for sales profit in
2020. Throughout the COVID19 pandemic, my team not
only met but exceeded our
sales targets, surpassing even
our pre-COVID benchmarks.
