Mercy Reuben Issachar

MERCY REUBEN-ISSACHAR C A C A ERTIFIED VIRTUAL SSISTANT, DIGITAL ONTENT & DMINISTRATIVE SUPPORT PROFESSIONAL SUMMARY Certified Virtual Assistant with proven experience managing digital content and a strong foundation in daily operational support. After completing an intensive 6-week Virtual Assistant training program, I specialize in backend organization for creators and offer entry-level administrative support, customer service, and project coordination. PROFESSIONAL WORK EXPERIENCE Company Name: Independent Freelance Contractor (Clients include: The Glow Kids Learning and Fun Sessions, Kids Little Lessons, The Watchful Word, Positively Biblical, Blackwood Vascular) Job Role: YouTube Manager & Digital Content Creator Assistant Years of Experience: 2024 – Present Job Functions: Directed the backend upload process for multiple active YouTube channels. Maintained strict content calendars and scheduled video assets for consistent publishing. Wrote and applied SEO-optimized metadata (titles, tags, and descriptions) to improve search visibility. Organized and maintained digital files, ensuring all video assets and thumbnails were easily accessible. Company Name: Freelance Contractor (via Upwork) Job Role: Video Editor Years of Experience: 2024 – Present Job Functions: Partner with multiple international clients to edit and produce high-quality video content. Manage end-to-end post-production workflows, ensuring projects are delivered on time and to client specifications. Collaborate on visual storytelling, pacing, and formatting optimized for various digital platforms. SKILLS & SERVICES OFFERED Digital Content: YouTube Channel Management, Content Scheduling, Video Editing, SEO Metadata Optimization. Administrative Support (EntryLevel): Inbox Management, Email Triage, Customer Inquiry Routing. Tools & Workflows: Google Workspace, Asana, HubSpot, YouTube Creator Studio. EDUCATION & CERTIFICATIONS Certificate: Certified Virtual Assistant (6Week Intensive Program) Institution: Career Crafters Academy Year: 2026 Details: Comprehensive training covering administrative workflows, CRM foundations, and professional client communication. Coursework: Studies in Social Science Education Institution: University of Nigeria Nsukka Years Attended:- Certificate: Senior School Certificate (SSCE) Institution: Shalom Academy Year: 2014 PORTFOLIO https://drive.google.com/file/d/1 G__y05-BBmZZMrcJS4-v3i0_gDb0Hkn/view?usp=drivesdk