Mercy Otache

I have over 5 years experience as a customer service representative in a call center.

Skilled in customer support, lead generation, appointment setting, social media management, customer engagement, sales and general virtual assistance roles.

I have an extensive experience in customer service, tele sales, customer engagement and support across various customer touch points - Email, live chat, social media, inbound and outbound with a track record in improving business performance, sales revenue, customer experience and team success.

As a tech savvy multitasker with a huge hunger for learning, I can deliver on almost any task - even new terrain is an opportunity to conquer new territory!

I can use a computer proficiently and get a hang of any work tools at all to deliver exceptional service with little or no supervision/training.