Mercy Okoro Ebere

I am a results-driven Virtual Assistant, Project Manager, Cold Caller and Lead Generator,and Customer Support Specialist with over 5 years of experience helping businesses streamline operations, improve client satisfaction, and boost sales conversions.

I specialize in:

Project Management – Coordinating remote teams, managing workflows, and ensuring deadlines are consistently met.

Customer Support – Handling client inquiries with empathy and professionalism, achieving high satisfaction and retention rates.

Cold Calling & Lead Generation – Engaging prospects confidently, booking qualified appointments, and supporting sales pipelines.

Virtual Assistance – Managing schedules, emails, CRM tools, and day-to-day operations so business owners can focus on growth.

What sets me apart is my ability to wear multiple hats without sacrificing quality. I bring a mix of organizational skills, problem-solving, and communication expertise that allows me to add value from day one.

If you’re looking for a dedicated, detail-oriented, and proactive professional who can keep your business running smoothly while driving measurable results, I’d love to partner with you.