Mercy Oguche

Mercy Oguche

$7/hr
I am skilled in onboarding, support, and relationship management.
Reply rate:
-
Availability:
Hourly ($/hour)
Location:
Lagos, Lagos, Nigeria
Experience:
3 years
About

I turn customer interactions into long-term partnerships.

As a proactive Customer Success Specialist, I help businesses retain more clients, solve problems faster, and deliver experiences that keep customers coming back. My approach? Smart strategy, real empathy, and results you can measure.

What I bring to the table:

1. Improved client retention through strategic, proactive communication.

2. Boosted customer satisfaction by delivering timely, customer-centric solutions.

3. A clear understanding of how to turn customer feedback into business opportunities.

4. Increasing client retention through proactive support.

5. Boosting customer satisfaction with fast, tailored solutions.

If you're looking for someone who is passionate about turning customer relationships into business growth — let's connect!

Languages
Get your freelancer profile up and running. View the step by step guide to set up a freelancer profile so you can land your dream job.