Odufa Mercy
EKAKITIE
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Nigercat, Ekpan, Delta state Nigeria.
Ethnicity - Edo state
SKILLS
Communication Skills
Customer service skills.
Analytical skills
Organizing
Procurement
Project management
Articulate and well-spoken
Manage pressure
Accurate and detailed
Customer service-oriented
Office administration
Research
Microsoft Word expertise
Social media knowledge
EDUCATION
International Project Management Professional. Ebonyi State 2016 PROFESSIONAL CERTIFICATION.
University of Port Harcourt•
Rivers State. 2015 BA, SECOND CLASS UPPER
Assurance High school
Delta State• 2010 WAEC, NECO
Star Group of schools. Delta state • 2004. PRIMARY, SECONDARY
PROFESSIONAL SUMMARY
An articulate, focused and highly enthusiastic individual with experienced research, and time management skills gained both in the academic and professional settings, an efficient Project Manager with expertise in research and conflict management . Skilled in organizing, managing and making improvisions in difficult situations.
Excellent communication, leadership and Microsoft office knowledge.
WORK HISTORY
Abbrivio International Translating - Administrative Personnel | Jan 2022- November 2022
REMOTE (USA).
Download and transcribe audio files, Data Entry and documentation.
Translated audio files using translating tools such as Subtitle Edit, Trint and others, use of Time Doctor and other applications to manage official time and ensure productivity.
Handled meetings with clients and colleagues using Skype, Google meet and webinars.
Use of Excel suite in preparation of official trackers, invoices and translated documents, use of Google sheets and trackers to share information, share tasks and update documents and information.
Carried out Quality Assurance on documents and translated files.
Other administrative duties such as researching, organising and partaking in meetings, assisting other colleagues, preparing work documents, reassigning duties amongst others.
Took the initiative in mapping out a workflow that maximises the productivity of other departments.
Monthly Invoice and incentive preparations and review.
Peugeot Automobile Nigeria(PAN)-Content Creator/Writer Contract. (Remote) | Aug 2020- Sept 2020
Abuja
Content writer and program developer.
Manage social media activities.
Developed and organized programs and templates ahead of work schedules to suit the company's programs, providing a variety of options and room for further deliberations.
Prepared marketing strategies/campaigns geared towards driving sales.
Liaise with other teammates to map out programs and activities to achieve the company's goals.
PrinceJay Investment- Executive/ Personal Assistant | Jan 2019- Dec. 2019
Lagos, State.
Prepared confidential and sensitive documents.
Acting as point of contact among employees, clients and other external partners to the office of the Managing Director.
Organize the schedules, projects and activities of the office of the Managing Director in order of priority and procurement of necessary official materials.
Conducted research and compiled findings for Project execution.
Proof read all documents requiring authorization.
Managed calendar, priority events, and set up meetings between executives, departmental heads and other staff.
Handled correspondences, notices, queries, bills and other external documents brought in.
Managed tasks as assigned by the Managing Director.
Handled walk-in clients and their appointments, Managing Director’s bookings, meetings and travel arrangements.
E’Sorae Luxury- Customer Executive/ Communication | Aug 2017-Dec. 2017 LAGOS STATE•
Created and updated physical records and digital files to maintain current, accurate and compliant documentation.
Carried out customer services, communications, received customers, handled calls, external correspondence, customer feedbacks and follow ups and maintained general customer relationships.
Recorded expenses and maintained accounting records.
Conducted thorough research using diverse resources to assist professional staff with routine and special project tasks.
Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
Drove and exceeded sales targets using cold calls, social media platforms and physical presentations.
Participated in project meetings, transcribed meeting minutes and tracked project statuses.
Last Resort Entertainment - Project Coordinator(Intern) | Nov. 2016- Jul. 2017
DELTA STATE.
Managed communications and all correspondences on all of our platforms, used internal templates to prepare database and client correspondences.
Assisted management with project organization and administrative tasks, conducted research for necessary project sites/locations, managing the organizational set ups.
Handled travel preparations, logistics of project members and equipment, hotel bookings, organization and setup of project venues.
Managed and organized project datas, information, general accountability of project tools, equipment and project members.
Leaders Nigeria- Communications, Content Writer/Blogger | Oct. 2016- Jul 2017
ABUJA •
Conducted interviews and other natural sources of information gathering.
Organized and partook in voluntary outreaches, community projects and services.
Carried out research and developed stories.
Liaised with colleagues in information gathering and publishing of current, factual stories and breaking news.
Received and responded to inquiries, using open-ended questioning skills to give applicable information.
Managed social media platforms in the publishing and disseminating of approved projects, researches and information.
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