Mercy MADUABUCHI PMP®, V.A®-|-
Certified Administrative Assistant & P.M linkedin.com/in/mercymaduabuchi- | -.
Administrative Assistant, Project Control
A certified and trained Administrative assistant, seasoned also in project control & management with 4 years of
expertise in executing technical initiatives, capital projects, and technology-driven ventures. I've worked as a
consultant in project management while controlling and coordinating projects and business agility for several
Fortune 500 companies, and I have managed companies, busy CEOs, and organizations as their skilled
administrative assistant managing their emails, preparing presentation decks, managing calendars, scheduling
meetings, communicating with the team members, checking and making sure of every task completion.
Collaborated with cross-functional teams to gain a higher edge in productivity and have achieved a 45% success
rate in speed and delivery within 2 weeks of implementation, using an agile methodology and ensuring the steady
use of software like Jira, Azure DevOps, Click-Up, Trello, Slack, Zoom, Monday.com, Asana, Google Workspace,
Microsoft Office 365 amongst others.
Strong Technical skills | Task management | Solution-oriented | Self-managed and collaborates with others.
PROFESSIONAL EXPERTISE
● CRM System
● Database Administration
● Resources Management
● Risk Management
● Calendar Management
● Advanced Web-Research
● Scheduling Meeting
● Project Control
● Documentation &
Report
● Budget Management
● Customer Service
● Communication
● Project Management
● Procurement
● Email Management
● Problem-Solving
●Time Management
● Strategic Thinking
SOFTWARE SKILLS
● Click-Up ● Jira ● Kanban ● Microsoft Suite ● Azure DevOps ● Asana ● Google Workspace
● Monday.com ● Trello ● Offolio.com ● Notion ● Open Ai | Bard | Bing ● Usemotion.com
EXPERIENCE
ADMINISTRATIVE ASSISTANT - I.T PROJECT CONTROL
Xpresspla SAcure, U.S.A - Remote-
Worked with the I.T team developing software solutions, and my responsibilities include: - Managed office calendar by checking teams' availabilities for meetings
- Scheduled meetings by sending out meeting invites and agendas to attendees
- Coordinating meetings by timeboxing each meeting to meet up with the next business of the day
- Managed end-to-end Jira integration and developed projects, focusing on enhancing digital customer
experience and driving online self-service orders and transactions.
- Worked across the portfolio with Product Managers, functional team members, and Management to
ensure standardized processes are established across the software development lifecycle and release
management to guide the development of high-quality, high-value software products.
- Manage release planning: management of project timelines, scope, and milestones for multiple projects. Manage the complete Software Development Lifecycle.
- Ensure that the Product Team meets schedule, scope, resource/cost, and quality targets using the Agile
Software Development Life Cycle.
- Oversaw product release coordination. Ensure smooth collaboration among extended team members for
each product release including Engineering, Product, Testing, Engineering, Content Strategy, Knowledge
Management Global Compliance, Service Delivery, Sales, Marketing, Reporting, and the Executives team.
- Maintain project plans, schedules, issues lists, status reports, and meeting agendas with action items. Ensure standardized processes are established across the software development lifecycle and release
management.
ADMINISTRATIVE ASSISTANT & PROJECT MANAGER
BarbHouse Production, New York, NY- Remote-
- Managed, cleaned, and prioritized the company, and CEO’s email daily and responded to clients
- Booked meetings for the CEO and set a blocker for when Out of Office.
- Organized company and executive files, answered emails, arranged meetings, and travel plans, and
created presentation materials.
- Developed and implemented a comprehensive project management framework that streamlined
workflows and improved communication across all departments.
- Reviewed documents, and scripts appropriately and forwards them for QA
- Reduced project risks by 20% by implementing a proactive risk management plan. - Increased project team
productivity by 25% through project management tools and techniques. - Successfully managed the budget
for the production of a feature film with a cost budget of $3 million, achieving a 95% on-time and
within-budget delivery rate.
PROJECT CONTROL & COORDINATOR
Jake Brittain, Fort Worth, Texas, U.S.A - Remote-
- Successfully handled base merger and acquisition and procurement of properties, achieving 100%
on-time and within-budget delivery.
- Established and managed a standardized project governance structure, including status, issues, risks, and
steering committee meetings, resulting in a 25% increase in project visibility and a 15% decrease in project
risks.
- Coached IT end-users and provided training on project delivery processes, frameworks, and tools,
achieving a 95% satisfaction rate from trainees and a 10% improvement in project efficiency.
- Developed strategic relationships and served as a key point of contact with various stakeholders and
departments, resolving 98% of issues within 24 hours and ensuring timely and accurate processing.
- Provided customized account analysis and administrative reports, utilizing Microsoft Office Suite (Access,
Visio, and Excel) with a rudimentary understanding of JIRA, Monday.com, and SmartSheets.
-Maintained 100% compliance with standards and procedures, ensuring project quality and delivery.
- Maintained 100% high confidentiality protecting all stakeholder information with discretion.
PROFESSIONAL DEVELOPMENT & CERTIFICATIONS
Library and Information Science Nnamdi Azikiwe University 240 Credit hours | English
Google professional Project Management Course The America Dream Academy (TADA) U.S.A Completed 2023
Executive Administrative Assistant ALX Africa, Africa. Completed 2022
Digital Support Skill Training Digital Support Agency Completed 2022
Completed a 6-month extensive training program focused on a professional project management Course which
includes technical instructions, Professional Development, planning, execution, risk management, and
stakeholder management, and 6-month comprehensive administrative virtual assistant training.
CERTIFICATIONS
Certified Administrative Assistant
ALX_Africa Credential ID: cer-dbac3750-c92
Certified Project Manager
Google professional project management Credential ID: AECAC8KYYRZ7
Jira Administrator
Atlassian suite Jira & Confluence Credential ID:-
Agile Project Management
Google Credential ID: 5A2WRXYWDLEV
Project Execution: Running the Project Google Credential ID: P6NA67CKS2WB
Project Planning: Putting it All Together Google Credential ID: Z56ZSQEJKEJW
Project Initiation: Starting a Successful Project Google Credential ID: 64Z5RNSSQG4G
Foundations of Project Management Google Credential ID: 5WVMMCPBD5KN
Certified ScrumMaster (CSM)
Scrum Alliance Credentials ID: https://bcert.me/swgeraowr
