- Reply rate:
- -
- Availability:
- Hourly ($/hour)
- Location:
- Mabushi, Abuja, Nigeria
- Experience:
- 2 years
ADMINISTRATIVE VIRTUAL ASSISTANT
SUMMARY
I'm an organized and detail-driven Administrative Virtual Assistant with a strong passion
for supporting busy entrepreneurs. My expertise includes calendar management, email
handling, and project organization using tools like Trello, Google Workspace, and
HubSpot. I am reliable, fast-learning, and committed to enhancing workflow efficiency,
making the process smoother and stress-free for my clients
CORE SKILLS
● Calendar
& Email
Management
●Google Docs & Excel sheets
●Project & Task Management
Tools[Trello,Asana]
●Data Entry & File
Management
●CRM Tools[HubSpot,
Zendesk]
●Video conferencing Tools[
Zoom , Google Meet]
●Form Creation[Google
Forms]
●Canva for Basic Design
Tasks
● Strong communication
●Attention to Detail
●Problem-solving
● Time Management
● Critical Thinking
● Multitasking Capacity
●Clear Communication
●Organization skills
PROFESSIONAL EXPERIENCE
TCN General Manager ,Abuja ,Nigeria
Personal Assistant
May 2023– August 2023
● Streamlined daily calendar and meeting schedules, increasing executive time
efficiency by 35% and minimizing scheduling conflicts.
● Drafted and managed official correspondence, reducing response time to
internal and external requests by 50
● Coordinated travel arrangements and logistics for national meetings, ensuring
100% accuracy and timeliness in all bookings.
● Implemented a digital filing system for sensitive documents, improving
retrieval speed and file security by 40%.
The Envoy Hotel by Silk Road, Abuja, Nigeria December 2022 - April 2023
Guest Relation Officer
●
Managed guest check-ins and inquiries, resulting in a 25% improvement in
customer satisfaction scores as measured by internal feedback surveys.
● Implemented a new booking coordination system that reduced reservation errors by
40% within six months.
● Assisted in organizing VIP events and conferences, contributing to a 20% increase in
repeat corporate bookings.
● Collaborated with housekeeping and maintenance teams to resolve guest issues
faster, cutting down average complaint resolution time from 2 hours to 45 minutes.
Emmacratic Limited,Abuja,Nigeria
December 2021 – March 2022
Administrative Assistant
● Organized and maintained internal databases, reducing file retrieval time by 60%.
● Supported senior management with calendar scheduling and travel coordination,
increasing executive availability by 25%.
● Assisted in handling client inquiries, resolving 90% of issues within 24 hours.
● Contributed to monthly reporting processes, improving reporting accuracy and timeliness by
30%.
EDUCATION
Associate Degree,Kaduna,Nigeria
February,2024
Food Science and Technology[2nd Class Upper]
CERTIFICATIONS & OTHER
● English[Fluent]]
● Vsavvy
Academy[Virtual Assistant Training Program focused on administrative support skills]
