Mercy Igele Echi

ECHI MERCY IGELE ADMINISTRATIVE | VIRTUAL ASSISTANT 🌐 Portfolio: https://shorturl.at/FgtR9 📱 LinkedIn: https://shorturl.at/CSdCi PROFILE CONTACT--Remote EDUCATION- Proactive Administrative & Virtual Assistant with over 2 years of experience supporting executives, coordinating meetings, managing communications, and ensuring seamless daily operations in remote settings. Adept at calendar and inbox management, document preparation, data entry, and cross-functional team coordination. Skilled in streamlining workflows, maintaining digital filing systems, and delivering responsive support with a 98%+ satisfaction rate. Trusted for discretion, reliability, and a get-it-done attitude. WORK EXPERIENCE Benue State UNIVERSITY Bachelor of Science Industrial Chemistry 2010 - 2015 Federal HIGH SCHOOL High School Diploma SKILLS Calendar & Inbox Management Meeting Scheduling & Coordination Cloud File Organization (Google Drive, Dropbox) Project Tracking (Asana, Trello) CRM & Data Entry (HubSpot) Client & Team Communication Task Prioritization & Workflow Optimization Expense Tracking & Admin Support Remote Support LANGUAGE English (Fluent) NextPhase Consulting Executive Virtual Assistant - Remote Jan 2023 – Apr 2025 Managed executive calendars, coordinating 15–20 weekly meetings across departments, improving scheduling efficiency by 30%. Organized cloud file systems via Google Drive, boosting document access and cutting retrieval time by 40%. Drafted emails, reports, and client correspondence to support leadership and ensure timely follow-ups. Supported weekly virtual meetings with agendas, notes, and task follow-up. Managed inbox with 24-hour response times, achieving 98% client satisfaction. BloomTech Co. Administrative Assistant (Freelance) Jan 2024 – Dec 2024 Organized remote team meetings, documented discussions, and tracked follow-ups using Trello and shared documents. Provided data entry support and generated weekly status reports for internal teams. Contributed to the revision of internal knowledge bases and templates to improve workflow efficiency. Helped coordinate team events and virtual meetups by sourcing activities, managing communication, and scheduling logistics. Heritage Enterprise Social Media Manager (Freelance) March 2024 – Present Managed content calendars and team updates using Trello. Generated weekly engagement reports to guide content strategy. Updated social media templates and brand guidelines. Supported virtual event promotions and online communications CERTIFICATIONS Project Management Fundamentals – IBM SkillsBuild (2024) Customer Support Certification – HubSpot Academy (2023) Virtual Assistant Certification – Heritage Academy (2022)