Mercy Fortune
Administrative Virtual Assistant
Port Harcourt, Nigeria •-gmail.com • - • LinkedIn
SKILLS
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Technical Skills/Tools: CRM, Google Suite (Meet, Docs, Sheets, Slides, Forms) Zoom, Trello,
Canva, Grammarly, Asana, Doodle
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Data Entry, Project Management, Appointment Scheduling, Calendar Management, Travel Research
and Booking, Electronic Record Management
Certifications: Diploma in Virtual Assistance-ALX, 2024
Virtual Assistance - Alison 2021
PROFESSIONAL EXPERIENCE
Spikes Limited
Remote
Role
Virtual Assistant
Jan - Sep 2024
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Leadership: Spearheaded a project to restructure digital filing systems, reducing document retrieval
time by 35% and improving office-wide efficiency for 20+ team members.
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Communication: Drafted and distributed over 150 professional correspondences monthly,
maintaining a 98% accuracy rate and enhancing organizational reputation with internal and external
stakeholders.
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Team Collaboration: Coordinated scheduling for a team of 15, aligning 50+ meetings quarterly,
ensuring no scheduling conflicts and a 95% attendance rate.
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Time Management: Streamlined administrative workflows, cutting task completion time by 25%,
and increasing overall operational productivity without compromising task quality.
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Compliance: Ensured 100% adherence to company policies while managing a database of
confidential contracts, invoices, and reports for an international team.
PROJECT: Revitalization of Church Interiors – A seamless blend of Modern and Traditional Design
Client Name: Celebration Church International, Port Harcourt
Brief Overview:
Led the successful transformation of the church interiors, ensuring the project was completed on time and within
budget.
Coordinated with architects, designers, and contractors to blend traditional elements with modern design, creating a
warm and welcoming atmosphere.
The project was met with high satisfaction from church leaders and congregants, enhancing the overall functionality
and aesthetics of the space.
Key Outcomes:
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Timely Completion: Successfully managed the revitalization project, delivering the redesigned
church interiors on schedule, ready for the congregation’s upcoming events.
Budget Adherence: Maintained strict budget control, ensuring the project was completed within the
allocated budget without sacrificing quality.
Enhanced Aesthetics: Oversaw the transformation of the church interiors, blending traditional
elements with modern design to create a warm and welcoming atmosphere.
Stakeholder Satisfaction: Achieved high levels of satisfaction from church leaders and
congregants, with positive feedback on the improved functionality and aesthetics of the space.
Seamless Coordination: Effectively coordinated with architects, designers, and contractors to
ensure all aspects of the interior design aligned with the church’s vision and requirements.
EDUCATION
ESAE UNIVERSITY
BSc. International Relations and Diplomacy
Benin Republic, Cotonou
