Mercy Falana

Mercy Falana Bookkeeper | Accounting & Finance Specialist Professional Summary A results-driven Bookkeeper with 3 years of experience supporting small businesses and startups with accurate financial records, reconciliations, and reporting. Skilled in QuickBooks, Xero, Zoho Books, and Wave, managing full-cycle bookkeeping, streamlining workflows, and helping clients make informed business decisions through clean, organized data. Passionate about accuracy, efficiency, and improving financial clarity for every client served. Core Skills • Full-Cycle Bookkeeping & Financial Record Management • Accounts Payable / Receivable • Bank & Credit Card Reconciliation • Payroll Processing & Expense Tracking • Financial Reporting & Budget Monitoring • Tax Preparation Support • Software: QuickBooks | Xero | Zoho Books | Wave Accounting • Tools: Microsoft Excel | Google Sheets | Zoho CRM Professional Experience Freelance Bookkeeper Remote | January 2022 – Present • Managed full-cycle bookkeeping for 10+ small business clients, processing over 1,000 monthly transactions and ensuring accurate financial reporting across accounts. • Reconciled bank and credit card statements monthly, contributing to a 15% reduction in year-end preparation time through meticulous record organization. • Prepared profit and loss statements, balance sheets, and cash flow summaries using QuickBooks, Xero, Zoho Books, and Wave. • Processed invoices, payments, and payroll with 100% accuracy and timeliness, maintaining client trust and compliance. • Implemented improved data entry and reporting systems that enhanced financial visibility and reduced manual errors. Customer Support & Data Entry Assistant Remote | June 2021 – December 2021 • Provided operational and data entry support, utilizing Microsoft Excel and Zoho CRM to maintain client databases and ensure data accuracy for customer and transaction records. Education Federal University of Technology, Akure (FUTA) Bachelor of Science (B.Sc.) in Physiology, In Progress (Expected Graduation: 2026) Developed analytical and data management skills applicable to bookkeeping and financial analysis. Certifications & Training • QuickBooks Online Fundamentals — Completed 2023 • Xero Accounting Basics — Completed 2023 • Zoho Books for Small Businesses — Completed 2022 Additional Information • Languages: English (Fluent) • Time Zone: GMT+1