Mercy Dahn

MERCY DAHN Cell: - - Energetic, motivated and professional with a proven record of generating and building relationships, managing projects from concepts to completion, designing marketing strategies and coaching team members to success. Adaptable leader with exceptional communication skills with both the willingness and capacity to be of service to others. Core competencies include: Account reconciliations Detail focused Business Development QuickBooks CRM Fiscal budgeting Marketing High ethics Professional Experience Wells Fargo & Co. Charlotte, NC Outbound Sales Specialist (Credit Cards/Direct Auto) 05/2016 - Present Manage, develop, and motivate the sales force to cultivate their skills to ensure a professional environment is achieved and monthly sales target are met Analyze credit data for loan processing Consistently exceeds target volume by over 30%, generating over $100,000 in revenue monthly Collaborate with marketing, quality assurant, and account management to develop new strategies that increased business productivity Enter daily sales metrics Lead for successful pilot for Wells Fargo Sales Enterprise T & M Heating and Air Atlanta, GA Manager 1/2011 - 5/2016 Maintained electronically accounts documentations Recruited and staffed employees Managed schedules and business accounts Business to business sales to identify customers’ needs Entered weekly sales and expenses Processed payroll and electronic deposits Implemented the use of MS Office (Excel, Word, PowerPoint, Outlook) and QuickBooks Education Bachelors: Political Science Concentration: Public Law Minor: Communications Valdosta State University, Valdosta, GA