Mercy Chinomso Ottah
223 Warri - Sapele Road, Warri Delta State, Nigeria.
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Objective
To work in an environment which encourages me to succeed and grow professionally where I can
utilize my skills and knowledge appropriately.
Experience
Salem City Hospital
2013 Administrative Secretary
Continually sought methods for improving daily operations, communications with clients,
recordkeeping and data entry for increased efficiency.
Created and maintained detailed administrative processes and procedures to drive
efficiency and accuracy.
Managed filing system, entered data and completed other clerical tasks.
Maintained files and filing. Keeping sensitive information confidential.
Answered phone calls, directed inquiries to appropriate personnel, responded to customer
requests in a timely manner.
Provided administrative support to management staff, including scheduling meetings and
appointments. Preparing agendas, taking minutes, and maintaining records.
Developed and maintained filing systems for confidential documents and records.
Managed office supplies inventory and placed orders when necessary.
Monitored daily operations in order to ensure efficient workflow processes were being
followed.
Maintained office inventory by assisting with supply orders.
Served as primary point of contact for facilitating operational and administrative inquiries.
Assisted in the preparation of presentations using Microsoft Office Suite applications such
as Word, Excel.
Compiled and entered data into various databases to ensure accuracy and completeness.
Maintained database of client contact information with accuracy and attention to detail.
Used Microsoft Office Suite to create and revise documents and presentations.
Maintained calendars and schedules to set appointments for management team.
Processed incoming mail and distributed to relevant departments or individuals.
Revolved issues, escalating major conflicts and concerns to appropriate personnel.
Assisted the executive management team in making informed decisions by providing timely
and accurate administrative support.
Prepared documents for meetings including agendas, handouts and other materials.
Education
Abia State University
Education/Accountancy
Skills
2007
Microsoft Office, Office Management, Typing, Time Management, Social Media, Customer Service,
Digital Marketing, Organizational skill, Leadership Skills
Interests
Surfing the web
Playing board games
Crypto currencies
Reference
Dr. Ugoji U . C - Salem City Hospital
Medical Director--
Jackto Oghale - Salem City Hospital
Accountant--