Mercy Chepkemoi

Mercy Chepkemoi Nairobi, 34 -20157 -- Professional Summary. I am an enthusiastic Virtual Assistant delivering vital content and clerical support to internal and customer support. I also pose strong writing and excellent creativity as well as Efficient typing skills and internet research skills. Skills · Office administration · Managements · Internet research · Database Entry · Travel and Booking Arrangements · Content writing · Transcription · Scheduling and calendar management Education 12/2015 Kabarak University Nakuru,kenya Bachelor of commerce: Human Resources Management Work History January 2022-Present Upwork Freelancing August 2018 - March 2020 Kabarak University · Office Administrative Assistant · Drafted professional memos, letters and marketing copy to support business objectives and growth. · Delivered top-notch administrative support to office staff, promoting excellence in office operations. · Created and updated records and files to maintain document compliance. · Set up conference rooms, technology and materials to facilitate meetings. · Provided clerical support to company employees by copying, faxing and filing documents. · Conducted research to assist with routine tasks and special projects. · Drafted agendas, recorded minutes and generated documents to facilitate meetings. September 2015 - April 2016 Sarova Hotels HR Intern · Prepared monthly, weekly and daily logs using Microsoft Office Suite. · Created and updated tracking spreadsheets using MS Excel. · Maintained relationships with personnel using strong collaboration and teamwork skills. · Answered phone and performed clerical duties to assist human resources department. · Assisted human resources and recruiting teams by scheduling phone screens and on-site interviews. · Coordinated implementation of people-related services, policies and programs through departmental staff. · Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency. · Planned, monitored and appraised employee work results by training managers to coach and discipline employees. Referees 1. Dr.Ronald chepkillot Registrart administrator kabarak university -.Dr.Maina waiganjo Director Nakuru Town campus kabarak university -