Mercy Chepkemoi Amuke | Freelancer Resume

MERCY CHEPKEMOI AMUKE ID:--  SUMMARY I am an open-minded person who is very quick and ready to learn, relearn and unlearn to produce the best results in my field. Well organized time manager who always works to beat strict deadlines and meet stretched targets.   EXPERIENCE  Kenya Commercial Bank Bancassurance sales representative Sanlam life (July 2024 -march 2025) Duties:  Marketing of insurance services and products  Sales of the insurance services  Maintaining of good personal relationship with clients  Market storming  Creating and maintaining of resourceful pipeline  KCB Intern ( January 29th 2024 - April 26th 2024) Duties:  Floor management which involves organization of customers at the banking hall.  Customer experience by serving customers and ensuring their needs are met.  File management  Software management and servicing  Hardware installation and support  Network management  Network security. Attachment at Kitale Law Courts (16th May 2022 - 5th August 2022)  Hardware installation      Software management Computer security Network management End user support Troubleshooting    EDUCATION Mount Kenya University Bachelor’s degree in information Technology Award: Second Class Pangani Girls School Kenya Certificate of Secondary Education KCSE Award: B+   CERTIFICATIONS Cisco Academy Cisco Certified Network Associate CCNA Award: digital Badge  Cisco Academy Introduction to Cybersecurity Award: Digital badge  Computer Applications        SKILLS Customer relations Sales and marketing Field research Information communication technology Field research Data collection and survey  Excellent communication skills  PASSION  Data Integrity I am passionate about collecting, managing and maintaining data integrity for efficiency and effective communication.  Customer experience I invest a lot on the experience that every customer that comes to me goes home with. I want a happy customer. REFFEREES  Titus Kuremu Khamala kcb bancassurance Sales head--  Dominic kimweno Kcb Sales DSR-