Mercy Chepchirchir

📍 📞 MERCY CHEPCHIRCHIR​ Nairobi, Kenya | - | 📧- PROFESSIONAL SUMMARY I help businesses organize information, manage data, and find potential customers. I’ve worked on data entry tasks involving thousands of records and created lead lists used for sales outreach. I know how to use tools like Excel, CRMs, and online research platforms to keep things accurate and on time. I’m reliable, quick to learn, and available for remote work where clear communication and consistency are important. CORE SKILLS ●​ Data Entry & Cleaning​ ●​ Web Scraping & Data Mining​ ●​ Lead Generation (B2B & B2C)​ ●​ CRM Management (HubSpot, Pipedrive)​ ●​ Prospect List Building & Email Verification​ ●​ PDF to Excel/Word​ ●​ Email & Calendar Management​ ●​ Google Sheets / Excel Macros​ ●​ Task Automation (Zapier, Notion)​ ●​ Virtual Assistance & Admin Support​ PROFESSIONAL EXPERIENCE Freelance Lead Generation Specialist​ Remote | Jan 2024 – Present ●​ Generated 1,000+ verified leads across industries (e-commerce, SaaS, real estate) using tools like LinkedIn Sales Navigator, Apollo, and Hunter.io.​ ●​ Handled detailed lead data across multiple tools and formats with a verified 99% client satisfaction rate on deliverables submitted weekly.​ ●​ Developed lead qualification workflows that improved outreach conversion rates by 25%.​ ●​ Maintained CRM records for 5+ clients, ensuring up-to-date pipelines and seamless handoffs to sales teams.​ ●​ Collaborated with clients to understand ICPs (Ideal Customer Profiles) and refine targeting strategies for better campaign outcomes.​ ●​ Delivered weekly reports tracking lead performance, helping clients make data-informed decisions.​ Junior Data Analyst & Lead Generation Assistant​ Greenland Sacco | Jan 2023 – Mar 2024 ●​ Built targeted lead lists from LinkedIn, company directories, and niche databases, boosting outreach success by 40%.​ ●​ Verified 2,000+ contacts using tools like NeverBounce, increasing email campaign effectiveness.​ ●​ Automated reports with Excel macros, saving 20+ hours/month.​ ●​ Created KPI dashboards to monitor performance, improving decision-making speed by 35%.​ ●​ Collected and analyzed data from 50+ sources with 99% accuracy.​ ●​ Guided a 10% pricing strategy shift through competitor analysis, increasing customer retention.​ Data Entry Specialist​ Stella Solution Inc. | Mar 2022 – Dec 2023 ●​ Processed daily data volumes exceeding 1,000 entries with consistent precision, significantly reducing error rates and enabling smooth cross-departmental reporting.​ ●​ Maintained a clean, searchable database of 5,000+ records, reducing retrieval time by 30%.​ ●​ Implemented quality control workflows that reduced rework by 20%.​ ●​ Trained 5+ new hires on tools and best practices, increasing team productivity by 15%.​ ●​ Assisted in software upgrade rollout, resulting in a 25% improvement in data processing speed.​ ●​ Converted 500+ scanned documents into accurate Excel formats for cross-department use.​ EDUCATION Bachelor of Education (Mathematics & Geography)​ Mount Kenya University | Expected Dec 2024 KCSE Certificate​ Korongoi Girls Secondary School | 2013 CERTIFICATIONS ●​ Virtual Assistant – ALX Africa, Udemy​ ●​ Data Entry – Udemy​ ●​ Artificial Intelligence Career Essentials – ALX​ ●​ Lead Generation – Udemy​ LANGUAGES ●​ English – Fluent​ ●​ Swahili – Fluent