Mercy Chebet

MERCY CHEBET Virtual Assistant About Me EDUCATION Bachelor of Environmental Studies Pwani University 2016 - 2021 SKILLS Virtual assistance and administrative support Calendar and meeting scheduling Email and document management Meeting notes and action tracking File organization and record keeping Internet research and data entry Data cleaning and validation Excel and Google Sheets reporting KPI and performance tracking Dashboard preparation and monitoring support Evaluation support with Google Workspace Microsoft Office proficiency Zoom and Google Meet facilitation Data analysis LANGUAGE English Swahili Virtual Assistant and Business Analyst with over 4 years of experience supporting NGOs and freelance clients through effective administrative support, data management, and reporting. Highly organized and proactive, skilled in remote collaboration and time management across different time zones. Proven ability to provide detail-oriented support that enhances client organization and focus on goal achievement. Experienced in managing executive calendars, coordinating travel, and handling high volumes of communication with discretion and confidentiality. WORK EXPERIENCE Freelance Virtual Assistant Jan 2024 - Jan 2025 Independent Clients Managed scheduling and calendar organisation for team meetings and events. Coordinated communication between clients and internal teams effectively. Prepared detailed reports and presentations for executive review. Conducted research to support project development and decision-making. Streamlined administrative processes to enhance operational efficiency. Assisted in on-boarding new staff by providing necessary training materials. Managed customer inquiries through email and telephone communication. Maintained digital filing systems for easy access to important documents. Virtual Assistant Jan 2024 - Jan 2025 Inspire Her Afrika Reviewed CVs of mentors and mentees Matched mentors with suitable mentees Managed calendars and scheduled workshops and meetings Conducted capacity evaluations of mentees Supported organizational documentation and program evaluation Handled data entry tasks to help client spend more time on executive commitments. Maintained a database of client information including contact details, preferences. MEL Officer Apr 2020 - Dec 2025 Mercy Corps Analyzed qualitative and quantitative data to inform program improvements. Coordinated field visits to assess project implementation and gather feedback. Prepared donor and performance reports Conducted data quality checks Supported program managers with reporting and decision-making Developed monitoring frameworks for project evaluations and reporting processes. Collaborated with cross-functional teams to enhance data collection methods.