Mercy Ayigun

Hi, I’m Mercy, a dedicated and detail-oriented Medical Virtual Assistant with a passion for helping healthcare professionals stay organized, efficient, and focused on what matters most: patient care.

With hands-on experience working with medical professionals and training in EMR/EHR systems, medical billing, patient scheduling, and HIPAA compliance, I provide reliable administrative support from behind the scenes. My background also includes time spent working in a health center, where I gained firsthand exposure to patient records, insurance processes, and the daily flow of medical practice operations, an experience that sparked my interest in the medical field and shaped the work I do today.

I’m trained in key tools and systems used in healthcare admin support - including Practice Better, Google Workspace, Picktime, and various EMR/EHR platforms. I’m also certified in Medical Billing & Coding for Beginners, HIPAA Compliance, and Executive Administrative Support, which helps me offer a well-rounded and secure service to busy providers.

Some of the core services I offer include:

• Patient scheduling and calendar management

• EMR/EHR data entry and documentation

• • Insurance verification and eligibility checks

• Email and inbox management

• Medical transcription and form preparation

• Research and spreadsheet organization

What makes me stand out is my strong communication, my proactive work style, and my ability to manage time-sensitive tasks with confidentiality and professionalism. I pay close attention to details, and I’m always learning new ways to improve my workflow so that I can support each client with excellence.

Whether you’re a solo provider or part of a growing healthcare practice, I’m here to lighten your load and ensure that no task falls through the cracks.

Let’s work together to keep your practice running smoothly and help you stay focused on what you do best.