Mercy Akudo

I am a results-driven Virtual Assistant, Sales/Customer Support and HR Assistant professional with proven experience in office management, customer engagement, and process improvement. My background in Office Technology and Management has provided a strong foundation in administrative operations, organizational efficiency, and business communication.

I have delivered dependable support across various work environments managing schedules, coordinating tasks, assisting HR processes, and ensuring smooth daily operations.

As a Sales/Customer Support, I have built lasting client relationships, handled inquiries, and contributed to revenue growth through excellent service and follow-up.

Currently, I am transitioning into IT Support through training with the Digital Witch Support Community, gaining practical experience in CRM systems, productivity platforms, and digital collaboration/communication tools.

I am actively seeking opportunities my administrative, sales expertise and emerging IT skills to support organizations/businesses in delivering organized, efficient, and responsive services.