Mercia Mollaneda Lopez

As a team leader and virtual assistant, my skill set encompasses a diverse range of competencies tailored to effectively manage teams and provide comprehensive support in various tasks. Here's an overview of my skills in both roles:

Leadership: Demonstrated ability to lead, motivate, and inspire teams to achieve goals, fostering a collaborative and high-performance work environment.

Communication: Strong verbal and written communication skills, enabling effective communication with team members, superiors, and stakeholders.

Coaching and Mentoring: Skilled in providing guidance, feedback, and mentorship to team members to enhance their skills, performance, and professional development.

Problem-Solving: Proven track record in identifying issues, analyzing root causes, and implementing effective solutions to overcome challenges and drive results.

Decision-Making: Ability to make timely and informed decisions, considering various perspectives and balancing priorities to achieve desired outcomes.

Conflict Resolution: Proficient in resolving conflicts and addressing interpersonal issues within teams, promoting harmony and productivity.

Project Management: Experience in managing projects from initiation to completion, including planning, organizing resources, monitoring progress, and ensuring deliverables meet quality standards.

Performance Management: Expertise in setting performance goals, conducting evaluations, and providing constructive feedback to drive continuous improvement and achieve targets.

Administrative Support: Proficient in managing calendars, scheduling appointments, organizing meetings, handling correspondence, and performing various administrative tasks efficiently.

Client Relationship Management: Skilled in building and maintaining strong relationships with clients, understanding their needs, and delivering personalized solutions to ensure satisfaction and retention.

Task Management: Ability to prioritize tasks, manage multiple projects simultaneously, and meet deadlines with attention to detail and accuracy.

Communication: Effective communication skills to interact with clients, colleagues, and external stakeholders through various channels such as email, phone, and online platforms.

Research: Capable of conducting research, gathering information, and synthesizing data to support decision-making and project requirements.

Tech-Savvy: Proficient in using various software and tools, including Microsoft Office Suite (Word, Excel, PowerPoint), Google Workspace, project management platforms, and communication tools.

Problem-Solving: Resourceful in solving problems independently, troubleshooting issues, and finding innovative solutions to overcome challenges.

Time Management: Strong time management skills to organize workload, prioritize tasks effectively, and optimize productivity while maintaining quality and accuracy.