Mercedes Maldonado

Managed a restaurant cocktail bar

•Created effective employee schedules maintaining coverage at peak times and minimizing labor costs. •Interviewed, hired, and trained bar staff on restaurant's practices, culture, and procedures

• Established and maintained relationships with wine, beer, and liquor reps
• Monitored customer data to make actionable decisions based on bar traffic and demographics.
• Designed special drink and cocktail offerings on monthly basis as part of seasonal offerings.
• Resolved customer complaints promptly and according to company policy
• Mitigated health risks and reduced safety hazards by creating cleaning schedules, restocking items and sanitizing equipment.
• Oversaw efficient inventory management to keep stock within optimal levels.

•Managed a team of 6 and co managed 20 others.