Hello, my name is Mercedes Elliott & I have been working since I was 10 years old (started off doing newspapers with my parents). I have 10+ years of customer service experience. I did go to college but only finished 3 years (due to financial issues), I was majoring in Fashion & Merchandising with a minor in business. I have experience with Microsoft word & Excel but I am looking to expand my knowledge on other programs that are used. I enjoy learning new processes and testing myself to see how well I can use those new processes. I am a quick learner as well! I really want to change things up and be able to work from home once I have my baby, hopefully this will be the job for me!