Meraluna Mongcal

I am an experienced BPO professional with over 5 years of expertise in both voice and non-voice roles, specializing in appointment setting, data entry, customer support, chat, and email support. I have a strong background in handling high-volume calls, scheduling appointments, managing databases, and ensuring accurate data processing. Additionally, I excel in providing efficient and professional chat and email support, addressing customer inquiries, resolving issues, and maintaining a high level of client satisfaction. My skills in communication, organization, and attention to detail help me provide efficient and high-quality remote support. I am adaptable, goal-oriented, and committed to delivering excellent results for businesses worldwide.