Mephiboshea Yvan T. Santos

Operations Leader | Performance Driver | Process Strategist

Dynamic operations leader with over a decade of experience in banking and shared services, known for driving performance, precision, and scalable process improvements. I lead with clarity, coach with purpose, and act fast under pressure, whether solving escalations, streamlining workflows, or managing risk. More than a task manager, I’m a systems thinker who builds teams and gets results that stick.