Menya Gerald

MENYA GERALD Contact: Tel:- |- Email:-🎯 OBJECTIVE   A dedicated and experienced IT professional with over 4 years of expertise in technology solutions, system development, and project management, aiming to leverage a strong background in IT infrastructure to contribute effectively to the success of a prestigious organization. Eager to apply advanced technical knowledge and problem-solving skills in a challenging and growth-oriented environment. 🌟 PERSONAL STATEMENT   An accomplished IT professional with a strong background in computer science, system administration, and technology management, I bring 4 years of experience working in complex, high-pressure environments. Known for my ability to adhere to best practices and technical standards while maintaining efficiency and integrity, I am skilled at collaborating with teams and working independently. My commitment to continuous learning and professional development is demonstrated through my proactive approach to feedback and problem-solving. 🎓 EDUCATION -: Bachelors of Computer Science, Mbarara University of science and Technology-: Uganda Advanced Certificate of Education, MM college wairaka-: Uganda Certificate of Education, MM college wairaka. 💼 WORK EXPERIENCE  OCT/2023 – DEC 2024: IT OFFICER, BIVATEC Monitored system performance and plan for future upgrades and expansion Established and maintain backup procedures to ensure data integrity and recovery capabilities Installed configure and update software and hardware components Software installation, basic computer troubleshooting and maintenance Maintained thorough documentations for systems, processes and troubleshooting procedures Provided timely and effective support to end users Resolved hardware and software related issues conducted regular security audits and implement best practices to mitigate potential threats Systems Analysis and design Software product delivery and Training JUNE 2021 TO DECEMBER 2023: DATA ENTRY ASSOCIATE, CAFE SHIRE Achievements Maintained accuracy while entering high-volume data into designated fields. Identified and corrected data entry errors using established quality control methods. Minimized data loss risks by backing up completed work daily. Identified problems with automated uploads by carefully scanning completed work. Kept upload errors low by carefully checking source data for errors. Data entry and analysis of large data sets using different software such as SPSS, MINITAB, EPI INFO STATA ENUMERATOR, UGANDA NATIONAL REVENUE AUTHORITY PROJECTS JAN 2018 TO DEC 2020 Achievements: Effectively conducted one-on-one interviews following strict guidelines and protocols. Demonstrated respect and effective communication with diverse participants. Ensured the safety and maintenance of company property in fieldwork. Successfully interpreted interview questions, enhancing participant understanding and response accuracy. Proactively identified and reported data collection issues, maintaining supervisor awareness and project integrity. JUNE 2017 TO JULY 2017: GRADUATE TRAINEE, DIGBIT TECHNOLOGIES Projects/Systems Designing and Development, and content management Network administration and configurations Software installation, basic computer troubleshooting and maintenance Projects/Systems Designing and Development through using System software. 🏆NOTABLE MILESTONES  Successfully led multiple projects and initiatives, contributing to organizational growth and efficiency. Recognized for outstanding performance and dedication in various roles. 🛠 WORKSHOPS/TRAININGS ATTENDED  Internet of Things (Certificate of course completion), Mbarara University of Science and Technology 2017. Project Management, Disaster Ready 2023 Certificate in Data Analysis, institute of banking and financial services 2023 🛠 SKILLS  TECHNINCAL SKILLS System security. Microsoft windows Administration and operating systems Monitoring and Evaluation skills; Data analysis Computer Applications; MS Office, Adobe. Configuration and implementation of application versions, and service transitions to new or enhanced (patches) versions. Prepare Technical and Audit Reports Data analysis SPSS, STATA, Excel, EPI INFO, MINITAB SOFT SKILLS: Problem-Solving and Critical Thinking Project Management. Communication Skills (both verbal and written) Team Collaboration (working within cross-functional teams) Time Management and Multitasking Customer Service and User Support Adaptability to New Technologies Attention to Detail Continuous Learning and Self-Motivation 🎈HOBBIES  Playing Sports | Reading | Travelling | Socializing 📞REFERENCES  1). Mr. Nendala Erisa Network administrator-Rain-script Inc Email:-Mobile: - 2). Mr. Masinde David Data analyst- Institute of Banking and financial services Email:- Mobile: - 3). Mr. Ainedembe Denis, Specialist, identity and access management, Stanbic bank Email:-Mobile: - 📝DECLARATION   I hereby declare that the information provided is true and accurate to the best of my knowledge.