Menchie Bernardio

MENCHIE VILLARUBIA BERNARDIO PROFESSIONAL SUMMARY Compassionate and dependable Virtual Assistant with experience in administrative support, communication, and community coordination. Skilled in managing tasks that require precision, empathy, and confidentiality. Committed to delivering efficient, trustworthy, and people-centered assistance that builds long-term professional relationships and helps clients operate smoothly. EDUCATION Bachelor of Business Administration, Major in Financial Management Southern Christian College | 2014 – 2018 TRAININGS & CERTIFICATIONS • English Language Proficiency – Clairvoyance Academy | Feb 2025 • Bookkeeping Using QuickBooks – Clairvoyance Academy | Mar 2025 • Basic Virtual Assistant Training – Clairvoyance Academy | Mar 2025 • Bookkeeping Using Xero – Clairvoyance Academy | Mar 2025 • Social Media Management & Graphic Design (Canva) – Clairvoyance Academy | Apr 2025 • Administrative Virtual Assistance, Social Media Management, and Lead Generation – The VA Bar | Oct 2025 PROFESSIONAL EXPERIENCE Virtual Assistant Trainee The VA Bar | October 2025 • Completed project-based training covering Administrative Virtual Assistance, Social Media Management, and Lead Generation. • Administrative Tasks: Created professional Gmail accounts and email signatures, organized inboxes and Google Drive folders, scheduled activities via Google Calendar and Calendly, and transcribed audio materials. • Social Media Management: Designed brand and vision boards using Canva; optimized and managed pages across Facebook, Instagram, X, TikTok, and Linktree; developed a 2-week content plan and scheduled posts via Buffer, Meta Business Suite, and Metricool. • Lead Generation: Researched start-up companies hiring remotely; collected verified contact information of founders or CEOs using Apollo, ContactOut, and BuiltIn; engaged in relevant Facebook groups to build professional connections. • Gained hands-on experience with client communication, task management, and productivity tools while meeting deadlines independently. Tourism Division Staff (Job Order) Local Government Unit of Midsayap | 2019 – 2022 • Monitored office budget and processed payables, ensuring accuracy and compliance with local government standards. • Collected and analyzed tourism arrival data, prepared detailed reports, and submitted presentations to provincial and regional offices. • Organized and coordinated tourism events, meetings, and community engagements to promote local culture and economic growth. • Served as the primary hotline contact during the COVID-19 pandemic, answering calls from stranded Filipinos nationwide and providing necessary travel documentation. • Delivered accurate information, empathy, and timely assistance in a high-pressure environment while maintaining detailed call records. • Supported coordination efforts between citizens, offices, and partner agencies, fostering collaboration and trust within the community. SKILLS & EXPERTISE Technical Skills • Accounting & Bookkeeping: QuickBooks, Xero (bank reconciliation, payroll, AP/AR, financial reporting) • Data & Document Management: Excel, Google Sheets, and Google Drive organization • Social Media & Design: Canva, Meta Business Suite, Buffer, Metricool • Office & Collaboration Tools: Google Workspace, Microsoft Office, Zoom, Slack, Trello, Asana • Research & Data Collection: Market research, lead sourcing, and data analysis Professional Skills • Communication (Written & Verbal) • Analytical & Problem-Solving Skills • Confidentiality & Professional Integrity • Adaptability & Continuous Learning • Multitasking & Prioritization • Event & Schedule Coordination