Melvin Ventura

Melvin Ventura

$10/hr
Customer Care and Quality Analyst for 8+ years.
Reply rate:
-
Availability:
Part-time (20 hrs/wk)
Location:
Floridablanca, Pampanga, Philippines
Experience:
8 years
About

I have worked for big companies in customer service, technical support, sales, and data analytics industries. I know first-hand the challenges of wearing every hat in the building. I can help make your life easier by taking some of the load off your plate.

I am an individual who knows how important my work is to my overall happiness. I am very flexible, hard-working, and determined in terms of work. I am open to changes and willing to learn new things, I have a positive outlook on life. I always use my heart when I'm doing something to ensure the best outcome. It is important to love what you do and enjoy your job to be more efficient.

Here are the different areas that I have experience in:

  • Strong expert knowledge of Microsoft Office products, including

Word, Excel, and PowerPoint.

  • Strong expert knowledge of Google Docs products

  • Produce reporting based on audits and offer suggestions, job-aids,

etc. for improvement.

  • Complete analysis of results to identify root causes or trends that

will lead to quality gain and efficiency

  • Technical writing

  • Transcription

  • Proofreading

  • Customer Service

Languages
Get your freelancer profile up and running. View the step by step guide to set up a freelancer profile so you can land your dream job.