MELVILLE B. PIADO
(0841) Apt Unit K, Goldenville Subdivision, Guiguinto, Bulacan
Viber: - | Email:-|-Mobile:-
LinkedIn: www.linkedin.com/in/melville-piado-
PROFESSIONAL PROFILE
Dedicated and highly organized professional with extensive experience in property
management, administrative support, and customer service. Proven ability to manage multiple
tasks efficiently, streamline workflows, and ensure high-quality service. Adept at using various
software tools to enhance operational efficiency and communication. Eager to bring my skills to
a dynamic team and contribute to organizational success.
Skills
● Administrative Support
● Email and Calendar Management
● Data Entry & Record Keeping
● Customer Service Excellence
● Property Management
● Lease Agreements & Document Preparation
● Financial Monitoring & Reporting
● Inventory Management
● Proficiency in Microsoft Outlook, Microsoft Office & Google Workspace
● Software Knowledge: Property Tree, Agent Box, Inspect Real Estate, Zendesk, Amadeus,
Canva
PROFESSIONAL EXPERIENCE
Intogreat Solutions
Property Management Admin Support
June 11, 2024 - January 25, 2025
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Managed and responded to client emails and prepared lease agreements using Adobe.
Sent notices to property owners and tenants, ensuring clear communication.
Entered necessary property data into Property Tree and handled smoke alarm
subscription bookings.
Managed property listings and cloned them into Inspect Real Estate, adding prospective
clients to the marketing list.
Lodged bond payments and notified ACT for land tax and rates redirection.
Inspiro Relia Inc. (Ignite Travel)
Customer Service Representative
March 31, 2023 - June 10, 2024
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Reviewed and uploaded passenger itineraries, ensuring all necessary attachments were
in place.
Coordinated with departments and clients to resolve discrepancies and ensure all details
were accurate.
Transnational Properties Inc.
Admin Assistant
April 16, 2018 - March 31, 2023
● Ensured timely billing and collections of the rent, CUSA, utilities, and other assessments of
the property.
● Monitored disbursement of funds and strictly adheres to approved budget with ± 7% variance.
● Ensures timely payment of trade payables and utility services within 30 days from receipt of
billing.
● Provided monthly report of expenses (Profit and loss) and submits to property manager on
every first week of the next month.
● Ensured orderliness and cleanliness of the office and coordinates with the housekeeping and
maintenance crew in office up-keeping.
● Monitored the renewal of required licenses, permits, contracts and other documents and
provides a monthly monitoring report to the Property Manager.
● Acted as the reception for the unit to receive official documents, memoranda and other
important mails and assesses various needs and purposes of visitors and directs them to the
proper personnel in order to address their concerns.
● In charge of the supplies and assets.
● Conducted orientation on PMO policies and procedures to residents, tenants and employees.
● Responsible for ensuring that all Tenant Concerns are responded to within 24 hours
● Prepared and evaluated cost comparison for all needed rectifications, constructions and/or
purchases of materials, supplies and equipment.
The Tri Temple Inc. (Triathlon Shop)
Store Manager
September 2015 - June 2017
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Oversaw daily store operations, customer service, and visual merchandising.
Ensured stock replenishment and handled suppliers to maintain optimal inventory.
Supply Chains Integration and Distribution, Inc. (L’Arte Store)
Fashion Consultant
November 2013 - May 2015
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Provided exceptional customer service and managed sales transactions accurately.
Maintained store organization and communicated any issues to management for timely
resolution.
Republic Apparel Retailers Inc. July, 2012 - September 20, 2012
Sales Associate(Rimowa)
● Executed store opening and closing procedures, ensuring a smooth operation.
● Assisted customers with merchandise knowledge and sales transactions.
● Updated softcopy files and communicated store announcements effectively.
● Maintained store cleanliness and inventory accuracy for a productive environment.
Adora Retail Philippines Inc. Makati
July, 2011-July, 2012
Admin OIC/Admin Coordinator(Adora)
● Coordinated with contractors and service providers to schedule regular training for admin
staff, ensuring store upkeep and maintenance.
● Monitored and ensured timely renewal of contractors' contracts, maintaining compliance with
terms and conditions.
● Assisted HR/Admin Manager in creating training materials and updating Admin Principles and
guidelines.
● Managed office and maintenance supplies, ensuring adequate stock levels and submitting
supply requests as needed
Republic Apparel Retailers Inc.
Store OIC (Stella Luna)
June, 2010-July, 2011
● Assisted customers with their inquiries and purchases, ensuring a positive shopping
experience.
● Managed daily sales transactions accurately in the POS system, maintaining financial
integrity.
● Communicated store issues and recommendations to superiors, fostering a proactive
problem-solving environment.
● Maintained store cleanliness and orderliness, creating a welcoming atmosphere for
customers.
Republic Apparel Retailers Inc.
October, 2009-June, 2010
Cashier (Tyler)
● Managed cash count and daily sales handling procedures, ensuring accuracy in POS
transactions.
● Encoded customer profiles for personalized service.
● Developed strong attention to detail and organizational skills in a fast-paced retail
environment.
Pretty Look Incorporated
September, 2005-April, 2006
Sales Clerk/OIC
● Assisted customers with purchases, handled cashiering duties, maintained store cleanliness,
and ensured accurate inventory management at Pretty Look Incorporated.
● Developed strong customer service skills, attention to detail, and inventory
managementexpertise.
● Contributed to a positive shopping experience for customers and supported the overall
operations of the store.
Play and Display
August, 2000-February, 2001
Sales Executive/OIC
● Assisted customers with purchases and provided quotations, ensuring a seamless shopping
experience.
● Managed cashier duties in the absence of the store cashier, maintaining accurate sales
records.
● Oversaw inventory control to guarantee product availability and organized store operations
efficiently.
● Held responsibility for store key management, ensuring security and access control.
EDUCATION
Far Eastern University, Sampaloc, Manila
Bachelor of Science in Accountancy-
St. Mary’s Academy, Oslob, Cebu
Secondary Education-
Personal Background
Date of Birth: September 30, 1977
Place of Birth: Manila
Dialects Spoken: English and Filipino
Religion: Roman Catholic
REFERENCES
Vilma Centeno
Line Manager – Intogreat Solutions
Email:-| Phone:-
Melody V. Cruz
Former Store Operations Manager – Adora/RARI
Email:-| Phone:- /-
Engr. Mark dela Cruz
Property Manager – Transnational Properties Inc.
Phone:-
Engr. Paul Iquiña
Property Manager – Transnational Properties Inc.
Phone:-
Anna Lorna Salvan
Former Colleague – RARI/ARPI
Email:-| Phone:-
Rachelle Pangilinan
Fashion Consultant – Supply Chains Integration and Distribution
Phone:- /-
