MELQUIADES DAVA UDANI IV
Block 21, Zone III, Bo. Obrero, Lapuz, Iloilo City, Iloilo 5000
(-
Email - Skype - LinkedIn
PROFESSIONAL GOALS: Continue to grow in technology,
experience and knowledge, excelling in providing world-class
solutions; develop world-class solutions to real-world challenges.
KEY QUALIFICATIONS AND SKILLS:
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Proficient with Zapier - setting up and managing automations.
Proficient with CRMs - ActiveCampaign, Pipedrive, MailChimp
Proficient with WordPress
Proficient with ClickFunnels
Proficient with HTML and CSS
Effective communicator through verbal and written
Critical thinker, process-oriented, and results-driven
PROFESSIONAL EXPERIENCE:
CoachingSales
Tech Specialist
(August 2020 - Present)
Automations
with
different
platforms
● Creating/Optimizing
(Zapier/ActiveCampaign) and or building systems that they can work with such
as ClickFunnels, ActiveCampaign, GSuite, Pipedrive, Wufoo, ScheduleOnce,
Breezy, WordPress
● Creating/Updating landing pages with ClickFunnels
● Creating/Optimizing WordPress sites/pages along with their different themes &
plugins as well
● Web Hosting Management - Dreamhost/Amazon AWS/GoDaddy/InMotion
● Creating/updating documentation related to Tech Processes
● Creating/updating Custom setups and dashboards with Google Sheets
● Creating/updating Ad Campaigns, Retargeting with Google Ads
● Setting up Google Tag Manager for sites, updating or troubleshooting
Facebook/Google Ad tracking
My Insurance Videos/Awesome Social Posts
Project Manager
(March 2019 - April 2021)
● Managing, responding & resolving customer, new client inquiries via email, phone
or via remote access
● Social Media Posts Management
● Data Entry, Data and Spreadsheet Management
● VA Training & Management
● Automation Management & Creation
● CRM Management
● Customer Retention & Onboarding
● Lead Generation & Nurturing
● Calendar Management
● Operations Management
● Graphic Creation
● WordPress - System & User Management
● Website & Site pages Management
● Customer Tech Support
● Video Hosting Management
● Transcription
● Recruitment for Internal
Freelance
Full-time Virtual Assistant
(March 2017 - February 2019)
● Managing and responding to customer emails relating to order status, shipping
inquiries, product tracking, quality concerns, payment methods, product inquiries,
refunds, product returns.
● Multiple Brand management
● Data Entry, Data and Spreadsheet Management
● CRM Management
● Shopify
● Real Estate Appointment Setting
EDUCATION:
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Central Philippine University - Bachelor of Science Major in Chemistry