Melody Tagle

I have 8 years of experience providing exceptional support for E-commerce companies. I bring first-rate customer service to my clients to support your business goals.

I have a formal customer support training in providing a world-class customer experience. Moreover, I maintain an exceedingly functional work environment while delivering exceptional service for e-commerce companies. I have a knack for problem-solving and work well independently and with little oversight. As a manager, I respond to requests from my colleagues and clients in a timely and professional manner and am adept at prioritizing multiple ongoing projects.

Additionally, this I am adept at:

• Consulting with customers and clients to evaluate their needs, determine best service, and suggest additional services that may be of interest.

• Exceeding quotas for calls taken, upgrades processed, and applications completed.

• Maintaining up to date knowledge of services, procedures, and regulations to ensure accurate and effective service.

• Cross-training in order to assist other departments or in other roles as needed.

I am an experienced Customer Service & Project Manager who maintains a professional approach in all situations. Communicates efficiently and confidently across a wide audience. With a forward-thinking approach and problem-solving attitude, successfully resolving the challenges of the business in a punctual manner.

I lead and manage a group of Customer Service representatives all over the world. I Lead, mentor, and coach the internal team, ensuring my Team meet's your business goals, quotas, and quality standards.