Melody Lago – Gunio
Experience 12 years
PreviousService Advisor – Antonflash Autocare Center
Goodyear Philippines
EducationSouthern Luzon State University
Bachelor of Science in Industrial Technology
Major in Computer Technology
NationalityFilipino
Experience:
Customer Service Representative
TeleTech Customer Care Management
Lipa, City Philippines
November 2008- October 2010
Account: Telstra
Relationship Manager (Sales And Service)
FirstSource Solutions Limited
Northgate Cyberzone Alabang, Muntinlupa City
January 2011 – March 2012
Account: Barclaycard
Process Associate
Genpact Philippines
CyberzoneAlabang, Muntinlupa City
May 2012 – December 2013
Account: Wells Fargo – Personal and Business Banking
Customer Service Associate
Convergys Phil. Corporation
CyberzoneAlabang, Muntinlupa City
February 2014 – October 2015
Account: Direct TV Satellite Television
Medical Claims Specialist
Hinduja Global Solutions
CyberzoneAlabang, Muntinlupa City
January 2016 – February 2018
Account: Aquamarine ( Medical )
Service Advisor
Goodyear Philippines
Quezon, Philippines
April 2018 – present
Car Services
Education:
2005 – 2006 Southern Luzon State University
Bachelor of Science in Industrial Technology
Major in Computer Technology
Skills:
AdvancedStrong analytical and organizational skills
-Excellent intrapersonal skills, phone manner and office etiquette
-Software: All Application Software, Microsoft Word, Excel & Word Perfect
IntermediateCustomer Service, Credit Analysis, Administrative Skills
Languages:
Proficiency Level: 0- poor 10- excellent
LanguageSpokenWritten
Filipino1010
Ennglish1010
Additional Info
Contact Number: -
E-mail Address:-Skype: melodylago
