Melo Gene Astrera

MELO GENE ASTRERA Profile Looking forward for a challenging environment, where I can sharpen my skills and put my efforts on achieving organization as well as personal growth. Work Experience --Taytay Rizal, Philippines, 1920 July 2020 – Sep 2020 Filipino Jan 2021 - Bachelor of Science In Laboratory Science June 2021 Data Entry Customer Service English Filipino Chief of Operation Phone: - Collecting and Processing of COVID-19 specimens. Assisting the HR team with recruitment, onboarding and termination processes Taking and ensuring messages are passed to the appropriate staff member in time 2021 Acculab MNL Health Clinic, Philippines - Collecting, Handling, and Processing COVID-19 specimens. Mar Coding patient data into the system 2023 Helping with Administrative task (Billing, Encoding, Scheduling) Created and maintained accurate and complete records of all customer interactions. Outsource Specialist June 2023 Pres ent References Marianne C. Vicente JTC Group of Companies, Philippines Laboratory Technician Time Management Skills Language Encoding patient information into the database July Microsoft Office Skills Organization Patient Care and general correspondence - Appointment Scheduling Handling and Collecting COVID-19 specimens Handling queries and complaints via phone, email Dr. Carlos S. Lanting College Expertise The Medical City South Luzon, Philippines Company Swabber/ Receptionist July 19, 1998 Education Laboratory Technician Sunsource Power, Honolulu, Hawaii, US Made outbound calls to business and interacted with them in a professional manner. Answered informational queries of customers and handled their objections, efficiently. Identified and Nurtured the Clients/Partners via cold calling, B2B Handled a small-scale of online business. Handled end-to-end product customer purchases, inquires, sales and products delivery. Have a Strong Work Ethic Embrace Flexibility Adaptable and problem solver