- Reply rate:
- 7.69%
- Availability:
- Full-time (40 hrs/wk)
- Age:
- 39 years old
- Location:
- Cabanatuan City, Nueva Ecija, Philippines
- Experience:
- 2 years
Melnierose B. Joquiño
13 Yakal 1 Bitas,
Cabanatuan City, Nueva Ecija 3100
--Skype ID: jiannazeiah
Career Overview
Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success.
Highly enthusiastic customer service professional with 2 years client interface experience over the phone.
Core Strengths
Active listening skills
Strong organizational skills
Energetic work attitude
Courteous demeanor
Adaptive team player
Work Experience
July 2015Philippine Statistics Authority (PSA)Llanera, Nueva Ecija
ToEnumerator
Sept 2015
March 2009Sykes Marketing Services, Inc. (BPO)
ToTechnical Support Representative / Customer Service Representative
June 2011
Educational Background
2007Nueva Ecija University of Science and Technology Cabanatuan City
Bachelor of Science in Information Technology
2003General Luna National High SchoolLlanera,Nueva Ecija
Secondary
1999Mabini Elementary SchoolLlanera,Nueva Ecija
Primary
Training
August 2008Call Center Training (100 hours )La Fortuna College
TESDA AccreditedDaan Sarile, Maharlika Hi-Way
Cabanatuan City
April toOn The Job training (OJT)National Food Authority
May 2006Maharlika Hi-Way,Cab. City
Seminars Attended
FebruaryEXPLORE IT EXPOSITION ’07: Exposing Students in Information Technology
9 and Immense Opportunity with Nobility.
2007La Consolacion College , Mendiola, Manila
March Seminar on Call Center Operation
Teacher’s Camp, Baguio City
19Seminar on Medical Transcription Operation
Teacher’s Camp, Baguio City
2007English Proficiency for IT Professionals
Teacher’s Camp, Baguio City
Personal Information
Place of Birth: Mabini, Llanera, Nueva Ecija
Date of Birth : February 24, 1986
Age : 30
Height : 5’4”
Weight : 152 lbs
Sex : Female
Civil Status : Married
Religion : Roman Catholic
Citizenship : Filipino
Language Spoken : Filipino / English
