Melizza Jane Gejis

With 6 years of experience in technical support and service desk roles, I am willing to take any opportunity to apply my skills in troubleshooting technical issues and staying current with new technologies.

My background includes supporting Microsoft 365 Business customers, Hotel and Engineering users, handling password resets, network printers, and server-related issues, and working with ticketing systems like ISM, ServiceNow, and ISupport. I also have experience in content creation, writing and editing Help Center, Knowledge Base, and Canned Response with basic HTML knowledge.

As the primary breadwinner, I am committed to continuous learning and am excited to bring my technical expertise, adaptability, and customer-focused approach to your team.