Melissa Van Hoorne
4031 N Kenmore Ave--
Work Experience
Customer Service……..…October ‘16-March ‘18
Go Grocer, Chicago IL
● Upheld food sanitation standards
● Helped keep expired items off shelf
● Maintained store cleanliness
Service Associate………...June ‘13 – October ‘16
Kroger, Loveland CO
● Performed money handling operations
● Upheld corporate values and culture
● Cooperated with others for a great team
Front Line Lead…………September ‘10-May ‘13
Kmart, Loveland CO
● Oversaw cashier operations
● Assisted with marketing rewards program
● Maintained quality of customer service
Marketing Manager……………July ‘03-August ‘10
Sazerac New Orleans Bistro, Fort Collins CO
● Provided an excellent dining experience
● Trained other employees
● Promoted restaurant's social media
Education
Illinois State University…August ‘99-May ‘03
Bachelors of Science - International Business
Skills
Team leadership
Point of sale systems
Customer Service
Psychology Minor
Multi-tasking ability
Problem-solving skills
Leadership and team-building
