Melissa Powell

CAREER OBJECTIVE Actively searching for a career with a company that will allow me to utilize my skills in marketing and customer service. EMPLOYMENT HISTORY Neal's Funeral HomeOsgood, IN January 2017 - present Responsible for creating memorial video's using Life Tributes software Responsible for creating memorial cards Deufol SunmanSunman, IN March 2013 to November 2017 Provided technical support and troubleshooting services to over 100+ end-users, through-out corporate office and remote locations, who needed assistance with their computer hardware or software Responsible for daily SAP reports for tracking employee performance; and used inventory control software Provided customers with monthly invoices for completed projects Performed SEO on Deufol website and optimized blogs Created branded pictures for company brochures and product specialist cards for website Used HubSpot for contact tracking and email campaigns Used Google Analytics to track and create reports based off website usage Used Google AdWords to target geographic regions that Deufol serves and helped create ads HubSpot Inbound Certified Defender Direct Sales representative for Dish Network; took customer orders and answered questions about satellite service Batesville, IN November 2011-January 2013 Sales representative for The Company Corporation; helped business customers become LLC, Corporation or non-profits Jay C Food StoresOsgood, IN Responsible for keeping accurate cash, charge and checks in register Individually managed four (4) employees, cash controls, running reports and deposits on daily basis; Received vendor deliveries and checked items against invoice for accuracy May 1994 to November 2011 Served as backup scanning coordinating; responsible for ensuring correct prices and managing item price database EDUCATION Indiana Wesleyan University Online Present Course work in Marketing Analytics Indiana State UniversityTerre Haute, IN- Completed 90 credits, including 45 in business Coursework included Marketing, Statistics, Economics TECHNICAL SKILLS Self-motivated and used to managing projects on a multi-level in-house and remote location stand-point. Technically proficient in all computer technologies such as, but not limited to, the following: Microsoft Windows 7 thru 10 installation and configuration, Network security, network protocols, Microsoft Office Suite programs including EXCEL, Web Design/ Maintenance, HubSpot, SAP, Video Production and Editing, Invoicing, Google Analytics, Google AdWords and Inventory Control Software