Melissa Pimentel
$6/hr
Customer Service
- Reply rate:
- -
- Availability:
- Hourly ($/hour)
- Location:
- Murcia, Negros Occidental, Philippines
- Experience:
- 15 years
About
- Customer Service: 15 years of experience in comprehensive customer support across various channels.
- E-commerce VA: 7 years specializing in online store operations, order processing, and e-commerce specific customer support.
- Disputes Management: 3 years of experience in investigating and resolving customer and transactional disputes.
- Bookkeeping & Invoicing: Experience with Lifebook bookkeeping, Easy QuickBooks, and Xero invoicing.
- Social Media Management: Expertise in managing social media for youth audiences, including content creation and community engagement.
- Calendar Management: Proficient in scheduling, optimizing, and coordinating complex calendars.
- Team Management: 5 years of experience leading and coordinating virtual teams, delegating tasks, and fostering collaboration.
Skills
Languages
