Melissa Joy Ordoñez

Melissa Ordoñez EXECUTIVE ADMIN PROFESSIONAL EDUCATION CAREER OVERVIEW 2004 Bachelor Degree in Commerce Major in Banking and Finance Centro Escolar University, Manila, Philippines An experienced and efficient administrative professional, Melissa , has a proven track record of assisting highlevel executives in multicultural office environments. She excels at prioritizing tasks according to deadlines and immediate service needs. CERTIFICATES & COURSE COMPLETED 2024 Principles Of Graphic Design Cert. 2024 Basic Digital Marketing Skills Training Course SKILL HIGHLIGHTS Administrative Support • Project Management • Time & Calendar Management • Email Management • Customer Service • Data Entry • Document Preparation • Online Research • Event Coordination • Task Prioritization • Digital Organization • Basic Graphic Design • Content Creation • File Management SOFTWARE EXPERIENCE Teamwork | Microsoft Office / Outlook | Zoom | Google Calendar | Microsoft 365 / Microsoft OneDrive | Google Drive | Toggle Track | Canva | Hubspot | Calendly | Other AI Tools Meticulously organized and detailfocused Virtual Assistant delivering remote administrative support to businesses and entrepreneurs. She is proficient in calendar management, appointment scheduling, email communication, social media oversight, data entry, and project coordination. As an exceptional multitasker, Melissa consistently produces quality results under tight deadlines while maintaining efficiency and effective communication. Her skills in time management, interpersonal communication, and technical expertise make her a valuable asset to any dynamic team PROFESSIONAL EXPERIENCE June 2023- June 2025| Virtual Office Admin Manager ( part-time) | Black Coral Consulting, Dubai UAE Provided administrative support to Founder and Managing Director remotely which includes but not limited to Executive Support, Travel Arrangements, Content/Design Creations, Research and Data organization, Customer Service and Other tasks: Scheduling virtual meeting, preparing agendas and meeting minutes ensuring smooth communication and follow up, manages correspondences , updating calendars, sorting online documents, preparing customer spreadsheets, and keeping online records. July 2018 – May 2025 |Office Admin Manager | ( part- time) LATO Builders , Philippines In charge of coordinating the administration system and general workflows of the company which includes supervision of administrative members and ensures that the daily office operations are performed in a seamless and efficient manner. April 2016 - March 2017 |Executive Assistant to General Manager | MIDORI Hotel & Casino, Clark Philippines Assists the General Manager and provides information and liaise with different department heads. Responsible for keeping a perfect coordination between all departments and controlling their operations with regards to the company’s standards, revenues and controlling costs and the highest comfort and satisfaction for guests. August 2012- November 2014|International Flight Attendant | Qatar Airways, Doha Qatar Responsible for ensuring passengers' safety and comfort at all times.Main duties include ensuring that the emergency equipment are working, that the cabin is clean, and that there is an adequate supply of food and beverages. June 2008 - July 2012 |Executive Admin Assistant To CEO & Executive Offices| Atlantis The Palm, Dubai, UAE Responsible for providing high level administrative support to executives in the workplace, such as taking calls, scheduling meetings, managing executive requests, and other office duties that may be assigned from time to time. Oversees office functions and supervise low level office employees. January 2006 - June 2008 |Jr. Marketing Assistant to Auto Loans Department| BDO ( Banco de Oro ) Philippines November 2004 - October 2005 |Sales Executive| Ford Cars Philippines REFERENCES Available Upon Request