I am Melissa James from the beautiful Caribbean island of St Lucia. , I possess more than 6 years of progressive experience in the customer service field. Over the past few years I have become quite familiar with a few different programs such as Gorgias, Zendesk, Shopify, Shipmonk, Shipstation, Helpscout and Linnworks just to name a few and I adapt quickly to new programs. I understand how important good customer service is and I do believe that I possess very useful skills.