Melissa K. Bader
·-| ·- | · Atlanta, GA
· linkedin.com/in/MelissaKBader
Professional Summary
Strategic and results-oriented Principal Technical Program Manager with 15+ years of experience leadi
Core Competencies
- Technical Program & Product Management
- Cloud Strategy (Azure, AWS, GCP)
- AI/ML Integration & Evangelism
- Customer Relationship Management
- Organizational Change Leadership
- Data Governance & Quality
- Cross-Functional Team Leadership
- Modernization & Digital Transformation
- Coaching, Mentoring & Talent Development
Professional Experience
Microsoft · Principal Technical Program Manager
Feb 2024 · Present
- Spearhead product management for customer resiliency solutions within the Customer Reliability Eng
- Conduct competitive analysis to inform UX and product features across cloud platforms.
- Champion AI integration as a Co-Pilot expert and lead AI skilling initiatives across the organization.
Amazon Web Services (AWS) · Sr. Customer Solutions Manager
Jul 2022 · Feb 2024
- Directed strategic initiatives for two enterprise accounts generating $3.5B in revenue.
- Acted as a trusted C-suite advisor, aligning cloud solutions with business outcomes.
- Led AI/ML practice for ISVs and served as a certified GenAI speaker and modernization expert.
- Managed and mentored a high-performing team, fostering professional growth.
Microsoft · Principal Program Manager, Developer Division
Apr 2021 · Jul 2022
- Standardized Azure DevOps practices and led OKR planning across DevDiv.
- Oversaw PaaS v.Next platform delivery, integrating engineering, marketing, and customer engagemen
- Expanded Product Management Academy, impacting 170+ professionals.
Microsoft · Principal Program Manager, Azure Core Compute
Apr 2020 · Mar 2021
- Led strategic cloud initiatives and site operations as Atlanta Compute Site Lead.
- Coordinated cross-functional teams for PaaS v.Next, driving DevDiv transformation.
Microsoft · Principal Program Manager, Azure PIE Fleet Data Integrity
Nov 2018 · Apr 2020
- Directed data governance for Azure assets, improving metadata quality and reporting.
- Developed scorecards and error reports to enhance data integrity and accountability.
