Melinda Black

Melinda Black

$17/hr
Customer Service
Reply rate:
-
Availability:
Full-time (40 hrs/wk)
Age:
41 years old
Location:
Austin, Texas, United States
Experience:
8 years
MELINDA BLACK-|- | Dale, TX 78616 Summary Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Skills Office Administration Appointment Scheduling Filing Reception oversight Clerical Support Experience Substitute Teacher | Bastrop Independent School District - Bastrop, TX | 02/2024 - Current Provided instruction and guidance to students in the absence of a regular teacher. Implemented school policies and procedures in the classroom. Maintained accurate records of student performance, attendance, and behavior. Encouraged positive behavior among students through effective communication techniques. Created an environment conducive to learning while managing challenging behaviors. Office Secretary | Diamond Haulers, LLC - Del Valle, TX | 02/2022 - 08/2023 Organized and maintained filing systems, both electronically and manually. Scheduled appointments, meetings, travel arrangements and conference calls. Updated contact lists on a regular basis with relevant information about customers and clients. Answered telephones promptly and directed calls to appropriate personnel. Bank Teller | Wells Fargo - San Angelo, TX | 03/2011 - 02/2013 Processed customer deposits and withdrawals accurately, balancing cash drawer daily. Maintained confidentiality of bank records, transactions and customer information. Handled large sums of money with accuracy while maintaining appropriate levels of security. Provided assistance to other tellers during peak business hours as needed. Resolved customer disputes promptly in accordance with bank policies and procedures. Built and maintained client relationships through quality, personalized interactions. Legal Secretary Assistant | Diane L. Worsham Law Office - Ardmore, OK | 09/2006 - 03/2008 Provided administrative support to attorneys and other legal staff, including scheduling appointments, organizing meetings and preparing documents. Maintained filing system for court documents, pleadings, briefs and correspondence in both paper and electronic formats. Proofread legal documents for accuracy in grammar and content. Organized deposition materials for attorney review prior to trial or hearing dates. Kept accurate records of time spent on each case by attorneys and paralegals; entered data into billing system when needed. Customer Service Associate | Home Depot - Weatherford, TX | 06/2004 - 08/2006 Provided information about products and services available to customers. Processed customer orders accurately and efficiently. Assisted customers with returns, exchanges, refunds, and other transactions as needed. Escalated unresolved customer issues to the appropriate department or manager for resolution. Developed relationships with key clients through regular contact and follow-up communication. Education and Training Broken Arrow Senior High | Broken Arrow, OK | 05/2002 High School Diploma
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