Melduard Perez

I've worked as a Customer Service Representative for 5 years. I was an Outbound Sales Representative in Techcel Outsourcing Solutions Philippines for 1 year. 1 year and 2 months in Partnership With Native Americans as a Contribution Acquisition Representative for a Solicitation Account, and 2 years and 8 months in The Results Companies as an Inbound Sales Representative for Sprint and Customer Care Specialist for SiriusXM. Working in the BPO industry has taught me a lot. I have learned to multitask, how to handle different situations, provide the best resolution to customer’s concerns, and exceed their expectations.

And that’s what I would like to continue to do here in Upwork. I want to harness and fully develop my skills here. I want to use it to help my clients reach their goals as if it’s my goals too. I will do my best to provide great satisfaction and exceed their expectations.

Skill Set:

• Customer Support
• Phone Lead Generation
• Cold Calling
• Telemarketing
• Sales
• Order Processing
• Appointment Setting