Melchor Abellanoza Jr

Objectives Motivated and detail-oriented individual seeking a Virtual Assistant position to leverage strong organizational, communication, and time-management skills. Eager to contribute to efficient workflow and support administrative tasks in a remote environment while gaining hands-on experience in the field. Committed to learning quickly and providing exceptional service to meet client needs. Educational Background MELCHOR ABELLANOZA JR. Contact Bachelor of Science in Psychology 2023 - 2024 Nueva Ecija University of Science in Technology Bachelor of Science in Nursing 2019 - 2020 Our Lady of Fatima University Work Experience 11571 Filipiniana St., Dau, Mabalacat, Pampanga Social Media Buyer June 2023 - December 2024 - Freelancing Melo Abellanoza- Skills Social Media Management Facebook Advertising Digital Marketing Lead Generation Data Analysis Microsoft Office Basic Knowledge In Canva Graphic Designer Video and Photo Editing Communication Skills Launching Facebook Ad Campaigns: Selecting the optimal Campaign Objective, leads and choosing suitable ad formats, determining effective placements. Writing Ad Copies for Facebook ad. Editing Images in Canva. Reporting: Preparing comprehensive weekly and monthly performance reports for clients. Customer Service Representative October 2022 - May 2023 VXI Global Solutions Resolve customer complaints and escalate unresolved issues as needed. Process orders, returns, payments, and refunds efficiently. Build and maintain positive relationships with customers by understanding their needs. Assist customers with product inquiries, provide recommendations, and close sales effectively. Manage inventory, process transactions, and handle customer complaints professionally. Device Specification I hereby certify that all the information given above is true and correct to the best of my knowledge and belief. MELCHOR ABELLANOZA JR. APPLICANT