Melchie Tibudan

Melchie Tibudan

$6/hr
LeadGenerarion|CustomerService|Data Entry|Virtual Assistant|ResearchSpecialist|Social Media Manager
Reply rate:
37.5%
Availability:
Hourly ($/hour)
Age:
30 years old
Location:
Cebu City, Cebu, Philippines
Experience:
5 years
About

Looking for an exemplary customer service/Virtual Assistant? 

I'm glad to provide you with the solution.

My 4 years of experience in customer service sharpen my personal skills that I believe is essential quality to customer service such as positive attitude, empathy, attentiveness, patience, promptness, customer first attitude and always giving the best to be able to meet and even exceed customers needs and wants.

*6 years in BPO Industry and Freelancing / Top Agent / Top Sales Performer / Promoted also as Quality Assurance

I maintain a professional and patient demeanor when responding to customer inquiries and complaints. I am a team player, well-organized, with outstanding written and oral communication skills. I have the ability to multi-task and prioritized in a fast-paced even in a stressful environment and can manage different platform all at the same time. I have a background in Sales, Research, Data Entry, Voice Support, Email & Chat Support.

With my strong customer service background and problem solving skills, I feel successful in tasks involving interacting with customers. Customers often acknowledge how they appreciated the quality of service I provide. I also enjoy fulfilling administrative duties and would love the opportunity to grow and develop my abilities in related tasks.

I handled inbound and outbound calls , billing concerns/complaint. I have won several performance awards and been promoted As Quality Assurance.

I am an honest worker and you can rely on my skills. I am willing to work long hours to meet business needs.

I look forward to sharing more details of my experience and motivations with you. Thank you for your consideration.

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